Traditional Culture Encyclopedia - Hotel franchise - How to develop and maintain hotel agreement customers?

How to develop and maintain hotel agreement customers?

There are many kinds of hotel customers, one of which is agreement customers. They are one of the best customers of the hotel, and their development and maintenance are always higher than ota and travel agencies. The hotel's target agreement customers are generally distributed within 3-5 kilometers of the hotel, except for full-service hotels. This customer development model can be developed through telephone sales, door-to-door visits, and friend recommendation. Hotels with more than 100 rooms will need a full-time salesperson to be responsible for the development and maintenance of hotel agreement customers.

This abstract was taken on the official account of WeChat (built-in network OTA).

Whether it is a big hotel or a small hotel, it actually encourages development and maintenance. After the successful development, the post-maintenance of the hotel is also very important, which can be done by several simple methods, such as price gradient, visit frequency, and good communication with the company's front desk and administration. Effective communication can lay the foundation for friendly cooperation. What are the advantages of investing in hotels?

First, the output speed is fast.

After the hotel is completed, it can quickly obtain the output income, and the output cycle is relatively fast, which is a one-time investment. Basically, there will be no big extra investment except decoration.

Second, the market capacity is large.

The market of food, clothing, housing and transportation is a very needed market. Accommodation, as one of them, has a very large market. With the continuous development of economy, the frequency of tourism and business exchanges is getting higher and higher. There is a strong demand in the accommodation market, which is a favorable factor for investing in hotels.

Third, the cash flow is stable.

Under normal circumstances, after the hotel is completed, the cash flow in the investment cycle tends to be stable, positive and extremely stable. It can realize the dividend of monthly fixed investment income. In addition to the above advantages, the biggest disadvantage of the hotel is the investment in heavy assets projects. These three advantages are based on normal market trends. Under normal market conditions, it will not be affected by natural disasters and other events. If you want to be a hotel with light assets, you still have to choose the hotel agency business, which can also be attached to the long-term development of the hotel industry and is also the most conservative mode to reduce risks.