Traditional Culture Encyclopedia - Hotel franchise - The hotel smells musty. Can I check out?
The hotel smells musty. Can I check out?
Of course.
Some hotels have a musty smell because of poor climate, dehumidification and sanitary conditions, but the musty smell cannot directly lead to check-out. If the guests can't stand the musty smell, they can negotiate with the hotel to change rooms. If the guest insists on checking out, it can also be done, but the hotel can deduct a certain fee from the customer as agreed.
The hotel should try to keep the room clean and tidy to avoid odor. At the same time, when checking in or booking a room, customers should know clearly about the room and the solutions in case of disputes to avoid unnecessary troubles.
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