Merchant's product quality guarantee

Product quality guarantee of merchants (6 selected articles)

Letter of guarantee is a document form with strong sense of responsibility. Whether it is for people or things, the content will clearly stipulate the responsibility of protection. The following is the quality guarantee of the merchant's products I have compiled. I hope you like it. Welcome to check it.

Merchant's product quality guarantee (selected text 1)

Quality and measurement objection handling procedure

(1). Quality objections raised by customers shall be subject to written form. Fax or send to relevant departments (including furnace number, specification, steel grade, quantity, use and warranty, etc.). ). After the relevant departments check and find out the delivery situation, sales price, direction of goods, flow and warranty, the person in charge will sign to prove whether it really belongs to our company's products, and fill in the "Original Feedback Form of Product Quality (Measurement) Objection" and submit it to Yougang Branch.

(2) The Oil Port Branch shall register the accepted product quality objections and pass them to the production units and relevant departments to supervise the product quality objections in time.

(3) The Oil Port Branch shall coordinate the personnel of relevant departments to investigate and deal with the customer unit. Confirm the product in kind, understand the use method, process technology and related defects of user materials, conduct physical inspection, analyze the causes of quality problems, and determine the compensation amount. Both parties agree to sign the Product Quality Objection Agreement.

(4) Report major quality objections to relevant leaders in time, and discuss and solve them with steel mills in time.

(5), measurement objection handling

For the measurement objections raised by users, our company will investigate the delivery quantity, furnace number, number of pieces and number of pieces. , and check the original delivery record and weighing list in time. If it is the fault of the company, the company is responsible for coordinating the handling.

(6), the implementation of treatment plan

After the treatment scheme is determined, Yougang Branch shall fill in the Notice on the Treatment Result of Product Quality Objection as required, and feed it back to the Finance Department and relevant departments. Relevant departments shall carry out the implementation according to the opinions of (Notice on Handling Results of Product Quality Objection), including handling financial settlement, returning materials, supplementing materials, etc. Company leaders supervise the implementation of the treatment plan until the problem is solved.

after service

service promise

(1), the service users are warm and thoughtful. When dealing with business, don't ignore users.

(2) Implement a 365-day service system, and handle business, loading and delivery as usual on holidays.

(3) Actively help users solve difficulties. Actively coordinate users who encounter difficulties in handling business and need external solutions; Need internal solution, timely solution, not prevarication.

(4) In line with the principle of "fairness, justice and timeliness", coordinate with relevant departments and handle all kinds of objections in a timely manner.

Warrant of Product Quality of Merchants (Excerpt 2)

Dear laser printer users:

The laser printer provided by our company is compatible with the toner cartridge to fulfill the following commitments:

1. The service life and printing times of our compatible toner cartridges are equivalent to those of the original toner cartridges, and the printing quality can reach the level of the original toner cartridges.

There will be no powder leakage, fuzzy printing, black edges, gloss, hollow fonts, uneven graphics, bottom ash and other phenomena (the defective rate is below 1%).

2. On the premise of using the long-life selenium drum and machine correctly, if the printer is damaged, the company will take full responsibility and compensate according to the price. The only difference between the company's compatible toner cartridge and the original toner cartridge is that the photosensitive drum core is different. The company's compatible toner cartridge uses a long-life photosensitive drum core. At present, the long-life drum core has been widely used in original toner cartridges such as Epson, Panasonic, Lenovo, Xerox, Toshiba, Ricoh, Sharp and Lexmark. Therefore, the application of long-life selenium drum is the general trend. At the same time, HP also promised in 1993 that "using non-HP printer cartridges will not affect your warranty" (see Lightning magazine).

Therefore, it is most important to use the printer and the toner cartridge correctly, and there is no case that the toner cartridge damages the printer. )

Third, the company promises that "every compatible toner cartridge will be guaranteed for life within its service life".

Four. Service life: from the date when the user buys this product to the time when the toner runs out. -If the handwriting on the printed page is vague or light, it indicates that the toner is about to run out.

If you find that there is something wrong with the quality of our toner cartridge, please call our company and attach a sample showing the printing defects to the toner cartridge.

Give it to our company together with the samples, and our company is responsible for maintenance or replacement.

6. Damage caused by use (unreasonable operation, unqualified printing media, etc.). ), the company will charge maintenance fees according to the specific situation after the statement.

7. Whether your company uses original ink cartridges or compatible ink cartridges, laser printers must be cleaned, maintained and maintained regularly.

This can slow down the aging of wearing parts in the printer and prolong the service life of the printer.

Suggestion:

1. Don't disassemble the toner cartridge, touch the photosensitive drum and electrode with your hands;

2. Please use standard print media. Too thick printing media or special surface media may cause printing failure.

3. Please don't add toner by yourself (after testing, most commercial toner particles are too thick, contain too much iron and resin, have impurities, and have a lot of waste powder, which is easy to cause powder leakage and wear the drum core);

4. Don't try to repair the toner cartridge and printer without the corresponding maintenance conditions;

5. Put the used old toner cartridge back into the original black packaging bag for safekeeping to prevent the photosensitive drum core from being exposed and the toner cartridge from getting wet.

Technical department

Warrant of Product Quality of Merchants (Selected Part III)

In line with the principle of being responsible to residents and society, our company makes the following quality assurance and commitment to the structure, components, facilities, supporting facilities and maintenance of the house.

1. The residential building area is _ _ _ square meters, of which the public * * * building area is shared by _ _ _ square meters.

Two, the residential system is designed by a qualified unit and approved by the relevant government departments.

3. The residence has passed the acceptance of the municipal, district (county) construction engineering quality supervision department.

Four, this house since the date of signing the delivery, under normal use, all parts.

Maintenance content and warranty period:

1. Roof waterproof layer for 3 years;

2. Leakage of walls, floors (including kitchen and bathroom floors), basements and pipelines 1 year;

3. 1 year plastering of indoor wall and ceiling falls off and cracks appear (except temperature cracks of top wall);

4. The indoor ground is hollowed out and cracked, with a large area of sandstorm 1 year;

5. Incorrect installation of doors and windows leads to warping and hardware damage 1 year;

6 water supply and drainage, sanitary ware, electrical switches and similar appliances for half a year;

7. The pipeline is blocked for 2 months.

5. For quality problems caused by improper use or unauthorized change of structure, equipment, pipeline position and improper decoration of residents, the Company will not assume warranty responsibility; If the quality of the house is damaged or other users lose, the responsible person shall bear the corresponding responsibility.

Six, after the completion of the residential, normal use under the prescribed service life, identified by the relevant professional departments of the city, is a dangerous house will be returned or replaced.

7. After the residents move in, our company will directly or entrust the property management company to give a written reply, and properly handle the letters, visits and complaints about the housing quality.

Eight, such as the company's reply or dispute handling, all residential engineering quality problems, can apply to the local and municipal construction engineering quality supervision stations for coordination; Involving the quality of residential supporting construction, it shall apply to the local municipal housing construction department for coordination.

Nine. Other contents that the company is willing to commit (omitted).

X this letter of guarantee is provided when the house is delivered for use. as an annex to the house sales contract, it has the same legal effect as the contract.

Guarantor:

Legal representative:

Date:

Company address:

Contact person:

Telephone:

Postal code:

Property management company:

Contact person:

Guarantee letter of product quality of merchants (excerpt 4)

Shengtai office furniture promises the following quality assurance and assumes corresponding legal responsibilities:

The furniture products provided by 1. are brand-new, and they have all passed the testing of relevant national testing institutions.

2. The furniture products provided have manufacturer's quality certificate and original factory production certificate.

3. The furniture products provided meet the quality specification requirements specified in the procurement or bidding documents.

4. Provide all services promised in the enterprise's after-sales service commitment.

Shengtai office furniture

After-sales service promises that all Shengtai furniture products have undergone strict quality inspection before leaving the factory to ensure good performance and durability. During the warranty period, if the product is damaged under normal use, our company will take necessary remedial measures to safeguard the legitimate rights and interests of consumers.

Based on good reputation and perfect after-sales service system, our company makes the following commitments:

Classification table series

Seat series

Screen furniture series

Table set series

File storage cabinet series

Hotel furniture series

Five-year free maintenance, lifetime maintenance

During the warranty period, arrange the services provided by our company as soon as possible, and Liupanshui City will send personnel to the site within half an hour; Shuicheng County sent personnel to the scene within one hour; Six companies and Panxian District will send people to the scene within 24 hours.

After-sales service hotline: x Contact person: x

Guarantee letter of product quality of merchants (excerpt 5)

1. Ensure that the products produced by the original factory meet the national and industrial quality inspection standards.

2, unused brand-new goods, there is a formal quality guarantee, certificate; Provide a complete quality inspection report when necessary.

Ensure that the goods are in the original packaging and in good condition. Do you agree to the on-site unpacking inspection of products under the on-site supervision of the user unit?

4. Do you agree to return the goods for the failure caused by non-human factors within _ _ _ _ days from the date of acceptance?

5. Product name, scope and specific commitment of "Three Guarantees": the products will be returned within _ _ _ _ _ _ _ _ days; _ _ _ _ _ _ year warranty.

The warranty period is _ _ _ _ _ _ days. Within _ _ _ _ days, due to the quality problems of the goods themselves, free maintenance; After the warranty period expires, the maintenance fee and material fee will be charged.

6. Due to product quality problems, losses have been caused to customers, and how to solve them.

7. Other preferential conditions, after-sales service measures or matters that need to be explained.

Others:

Free door-to-door delivery, on-site installation and debugging.

Whether to provide free training on the use and operation of goods.

Is on-site service free? The specific period of free on-site service is _ _ _ _ _ _ _ _ _ _ times/year.

Merchant's product quality guarantee (selected part 6)

I personally and this enterprise solemnly promise:

According to national laws, regulations and rules such as "People's Republic of China (PRC) Product Quality Law" and "Regulations on the Administration of Industrial Products Production License" of the State Council, the following statements shall be strictly implemented:

1, according to the law, good raw and auxiliary materials of products enter the factory, and the quality of products is inspected before leaving the factory. Never use spoiled, recycled expired food and non-food raw materials to process food, never abuse additives, never produce and sell adulterated products, and ensure that the quality of all ex-factory products fully meets the requirements of existing national, industrial, local or enterprise standards.

2. Ensure that the production and operation conditions of the enterprise meet the requirements of production license examination;

3, according to the provisions of the annual production license; On time and in accordance with the provisions of the food additives used by enterprises to the Quality Supervision Bureau for the record; Accept the inspection, return visit and product quality supervision and inspection organized by the Quality Supervision Bureau;

4. Mark the production license number and affix (paste) the quality and safety market access mark on the product packaging rope as required. Never use unqualified food packaging containers to package food;

5. The production license and product packaging label shall not be transferred to others for use, and the production license, logo and serial number shall not be forged, fraudulently used or altered.

6. Strictly implement the filing requirements of entrusted processing, and may not lease or transfer the production license certificate, number and logo in the name of entrusted processing.

7, resolutely abide by other requirements stipulated by national laws and regulations.

If I violate the above provisions, I and the enterprise are willing to bear all the responsibilities and consequences arising therefrom (including the defendant's food production license being revoked).

Signature of the legal representative of the enterprise:

Date: