Traditional Culture Encyclopedia - Hotel franchise - Hotel cashier system

Hotel cashier system

1, do a good job of cashier settlement accurately and quickly; Strictly follow the operating rules, consciously abide by the financial discipline and financial system when collecting money, dare to stop and expose those who violate the financial discipline and financial system, and play an effective supervisory role.

2. In the process of collecting money, we should be quick, accurate, good and leak-free, and the authenticity of all kinds of banknotes should be verified.

You are not allowed to take private money to work during working hours, and you must earn cash every day. You must conscientiously implement the provisions of "long payment and short compensation", and you must not learn from each other's strengths. If you find long or short payment, you must truthfully report it to your superiors; The reserve fund must be handed over, checked every day, recorded in writing, and enough change prepared after work.

4. Public funds shall not be used for private purposes.

5. When accepting credit card settlement, it should be carefully accepted in accordance with the relevant regulations of the bank.

6. At the end of each shift, you must carefully check whether the number of statements is consistent with the paid-in amount, and do a good job of succession. We shall not disclose information and data about the operating income of our department to irrelevant personnel.

7. Fill in the payment list carefully, the money is consistent with the list, and the investment report must be filled out. The investment needs to be witnessed and signed on the Payment Report of the Collection Point.

8. Take good care of and correctly use all kinds of mechanical equipment (such as computers, printers, calculators, money detectors, etc.). ), and do a good job of cleaning and maintenance.

9. Do a good job in the health work inside and outside the collection post before and after the market opening, and keep the work area clean and tidy.

10, wear work clothes in strict accordance with regulations, and keep personal gfd clean and generous.

1 1, actively participate in cashier training and complete other tasks assigned by superiors.

12, consciously abide by all hotel rules and regulations.

Procedures for collecting guest deposit:

1. When guests check in, they need to collect a housing deposit. First, ask the guests how to pay.

2. If the guest pays in cash, on the basis of the pre-stay days, in addition to the room charge for one more day, if the guest wants to make a long-distance call and sign the bill at other consumption points in the hotel, the deposit shall be charged according to the hotel regulations. When collecting cash, he should check, sing and verify the authenticity of the money in front of the guests, then open a "deposit receipt" for the guests, write down the guest's room number, amount and signature of the payee, and ask the guests to sign it, and then give the voucher to the guests.

The valid signer should politely inform the guest that the company account can only be debited with the signature of the valid signer. In special circumstances, it needs to be confirmed by the sales manager and signed on the temporary check-in registration form as a guarantee.

6. If the guest pays for more than one room, please politely ask the payer to sign the "Payment Commitment Letter".