Traditional Culture Encyclopedia - Hotel franchise - How to Manage Hotel Laundry Room —— Methods and Skills of Effectively Managing Hotel Laundry Room

How to Manage Hotel Laundry Room —— Methods and Skills of Effectively Managing Hotel Laundry Room

How to Manage Hotel Laundry Room —— Methods and Skills of Effectively Managing Hotel Laundry Room

Laundry is one of the departments of housekeeping department, which undertakes and ensures the cleanliness and normal delivery of linen on floors and restaurants, and also shoulders the task of cleaning tooling for a large number of employees and management. Below, I will share with you the methods and skills of effectively managing the hotel laundry room, hoping to help you!

energy management

The energy used in the laundry room includes water, electricity, diesel or natural gas. In order to reduce energy consumption, it is necessary to formulate relevant measures to control it.

1, arrange classes reasonably.

In some cities, the peak-valley electricity price is implemented, and the frequency can be flexibly adjusted according to the price in different time periods, which can not only meet the demand for cloth washing, but also reduce electricity consumption.

2. Standardize the washing operation.

According to the washing requirements and quantity of linen, different water consumption and washing time standards are formulated, and people are required to stay on the machine and pay attention to the washing situation at any time.

3. Reduce secondary pollution.

The secondary pollution of linen will increase the washing times, and also lead to the increase of various energy costs, so it is required to strengthen control and management in the transportation and washing inspection of linen.

4. Strengthen equipment maintenance.

When the equipment runs with disease, the operation efficiency decreases and the energy consumption increases. Laundry managers are required to strengthen the inspection and maintenance of equipment in their daily work and clean up the residual hair of washing machines and dryers in time.

5. Consumption reduction management.

Formulate a consumption reduction management system to avoid idling of the machine, and comprehensively check all kinds of equipment before coming off work.

Technical management

The washing technology of linen and uniforms is very high, and the washing effect depends largely on the washing technology, which requires managers to keep learning, improve their skills and strengthen employee training. Especially in the whiteness and softness of towels, the washing technology has been continuously improved. Moreover, when washing guest clothes, it is necessary to know something about clothes made of various materials in order to complete the washing work.

facility management

There are many laundry facilities, such as washing machines, dehydrators, dryers and ironing machines. Laundry administrators must first be proficient in operating equipment and know how to judge equipment failures. In daily work, strengthen the cleaning and maintenance of equipment to achieve? Listen. 、? Smell? 、? Do you see it? 、? Touch? .

1、? Listen. It means listening to the sound.

Please listen carefully when the equipment is running. If abnormal sound is found, it can be preliminarily judged as equipment failure, and it must be stopped immediately and reported to the engineering department for maintenance. Because there are many equipments in the laundry room and there is a lot of noise at work, managers need to know the situation of each equipment very well.

2、? Smell? It means smelling an unpleasant smell.

If you smell an odor, it may be that there is something wrong with the line or the equipment has been out of order for a long time. According to the characteristics of each equipment, the provisions of the start-up time are formulated, and each operator is required to strictly abide by the regulations and not to stand by for too long.

3、? Do you see it? This means looking at the product.

Linen washing needs quality control just like kitchen products in laundry room. When washing each equipment, we should look at the washing effect. Once the quality is poor, it may be that there is something wrong with the equipment and it needs to be debugged in time.

4、? Touch? Touch the surface.

Clean the equipment before going to work every day. When going to work, the management personnel should check whether there is dust on the surface of the equipment and whether there is dander in the drum. Whether the surface temperature is too high when the equipment is running. , found that the problem in a timely manner.

Every employee can master the operation of mechanical equipment skillfully, with moderate load and gentle operation. It is forbidden? Barbarians? Operation, reduce the probability of failure maintenance of machinery and equipment, and reduce maintenance costs. Check equipment and pipelines regularly, and handle problems or leaks in time.

Training management

Most employees in the laundry room are older, with low academic qualifications, poor learning ability and basically zero experience. Only by continuous study and training can we ensure the quality of guest clothes, linen and work clothes and achieve a high level of service.

Laundry training includes: fire fighting knowledge, equipment operation, washing knowledge, etc. Training forms can be divided into: theoretical knowledge, simulated operation, on-site teaching, etc. Through training, employees' operational skills and safety awareness can be effectively improved.

Coordination and cooperation

The daily work of laundry involves many departments, such as catering department, housekeeping department, engineering department and security department. There are still many coordination tasks. For example: linen collection and delivery time, linen washing quality, washing equipment maintenance, fire safety management of laundry room and so on.

The laundry manager must not only have excellent laundry skills, but also have strong communication and coordination skills in order to do a good job in various management work.

Material management

Washing materials are the key to ensure the washing effect of linen, and the management of materials includes two aspects:

1, material selection

Choosing washing materials according to the characteristics and water quality of linen should not only ensure the washing effect, but also consider the cost and reduce the loss rate. Don't think blindly when choosing materials? Good quality and low price? As the saying goes: You get what you want for a penny. Cheap will lead to an increase or decrease in materials, poor washing effect and even damage to linen.

2. Material control

First of all, do a good job of detailed material ratio. Detergent is expensive, so we must use washing raw materials reasonably and put them in strict accordance with usage. Before washing, linen should be classified strictly according to the severity and color of pollution, and some detergent should be added to the lightly polluted ones. The heavily polluted linen was pretreated by hand and then washed separately; Backwashing linen should be dyed first; This operation can save a lot of detergent, reduce the number of times that light pollution linen passes through water, and also reduce the running time of equipment.

Secondly, reducing waste is not enough to wash a machine. A small amount of linen is collected together, enough to be washed when a machine is installed, so as to avoid the waste of water, electricity, steam and detergent caused by a small amount of machines. Set up the running procedures of various machines reasonably, shorten the running time of equipment to the maximum extent under the premise of ensuring the washing quality, and scientifically add detergents according to the different colors and types of linen.

Finally, control the artificial brain drain and implement quantitative management. Strengthen the management of detergents, cotton goods and various consumables, establish a strict management system, and designate special personnel to manage them to avoid losses caused by loss or improper storage.

safety management

The safety management of laundry room is mainly equipment safety and operation safety.

1, employees cannot install specifications when operating various equipment, which is prone to safety accidents. Operators should master the mechanical properties and strictly abide by the operating procedures. No one is allowed to leave the machine while it is running. If abnormal conditions are found, stop the machine for maintenance in time.

2, careful use of bleach or corrosive liquid, such as overturned, immediately rinse with water to avoid burns.

3, all kinds of machinery and equipment, pipes, instruments, switches, safety valves and other laundry management personnel should always check, found abnormal situation immediately notify the engineering department for maintenance, establish a maintenance system.

4. Smoking is strictly prohibited in the laundry workshop, and the relevant fire control management system is strictly implemented. Employees can master fire fighting knowledge and know how to use fire extinguishers and other fire fighting equipment.

Environmental management

The sanitation and disinfection of laundry room directly affect the washing quality, which is an important problem that can not be ignored in washing work.

1. Hygiene and cleaning of laundry room.

Indoor sanitation cleaning should be divided according to the division of labor, and the responsibility area should be clearly defined. Clean the equipment once before and after work, and wipe and maintain the ironing equipment every day. All equipment should be scrubbed clean before work to ensure that there are no stains or oil stains.

2. Personnel entering the laundry room must wear work clothes and work shoes.

Physical examination is conducted once a year, and people suffering from infectious diseases are not allowed to engage in this work. The cleaned items should be put into sterilized running bags to avoid re-contamination after running and distribution.

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