Does Ctrip customer service work 24 hours a day?

Currently, Ctrip customer service is available 24 hours a day.

Detailed introduction:

1. Ctrip is an online ticketing service company founded in 1999 and headquartered in Shanghai, China. Ctrip.com has more than 600,000 member hotels at home and abroad for booking, and is China's leading hotel reservation service center.

2. Ctrip’s customer service tenet is to keep promises! Keep your word! Enjoy the most complete service! With the business philosophy of "Safety first, Passengers first, Integrity-based", we wholeheartedly provide customers with "assured, smooth, comfortable and tempting" services.

3. Ctrip Vacations provides hundreds of vacation product routes, including "Sanya", "Yunnan", "Hong Kong and Macao", "Thailand", "Europe", "Famous Mountains", "Cities", and "Self-driving Tours" " and more than 20 resort specialty stores. Each "specialty store" has multiple lines with different product combinations. Guests can choose to depart from 11 locations including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, Nanjing, Qingdao, Xiamen, Wuhan and Shenyang.

4. Ctrip customer service hotline is: 4008-392678, 24-hour manual service, national online ticket booking, change, refund, and business manual service consultation center.