Solutions to common problems in hotel front desk

1. Collect the refund loss caused by air-conditioning problems, and let the superior decide whether to compare the cost of air-conditioning maintenance to improve air-conditioning renewal.

2. Coordinate with the logistics department to see if we can arrange the air-conditioning downtime at midnight, because most people are sleeping at that time, so they are not so sensitive to temperature.

3. Because of the orientation problem, I believe that not all rooms will feel the hot air immediately, so confirm which rooms have more complaints and put the electric fans directly in those rooms. In addition, if you see an older guest take the initiative, send the fan in.

4. Make a small card and pay in the room card, telling the central air conditioner that there may be short-term problems in the power supply system. If you have any questions, you can call customer service and configure a small fan+drink immediately.

The most fundamental way is to repair the air conditioner. No matter how good the service is, the hardware is too poor and there is no way out.