Traditional Culture Encyclopedia - Hotel franchise - How to operate the cashier at the front desk of the hotel

How to operate the cashier at the front desk of the hotel

The cashier work at the front desk of the hotel is not complicated, just practice more. Generally speaking, customers need to check in at the front desk. At this time, according to his needs, such as a double-standard room or suite, close to the corridor or away from the road, he needs to be quiet. Stay for several nights, then show his ID card to help register, collect the deposit, make a deposit slip for the customer, and finally hand in the key. Call the customer's room a little earlier than the check-out time, and the room attendant will check the items in the room. Any damaged goods will be charged, depending on the regulations of your hotel, and then the room rate will be settled for the customer, and the refund will be more than the supplement. Count the income of the class, do a good job of succession, and improve the work ledger when each shift is handed over.