Responsibilities of hotel sales department and marketing department

Their main responsibilities are: 1. First of all, you should be familiar with the business premises, company groups and state-owned enterprises (such as banks, tobacco companies and China Unicom) around the hotel and visit them regularly.

2. When you come back after each visit, you should set up a customer file and keep in touch by telephone, fax and email.

3. Keep sales records and provide the marketing manager with a written report on visiting customers every day.

4. Constantly develop new customer markets and expand customer networks.

5. Coordinate the relationship with relevant departments of the hotel. 6. Be responsible for the design and market development of hotel service products.

7. Arrange customer check-in, catering and other activities.

8. Assist the Finance Department to collect accounts receivable from customers.

9. Develop long-term hotel guests to achieve a certain occupancy rate and turnover.

10. Make plans to attract long-term residents and put them into practice.

1 1. Establish long-term household files and pay regular visits to continuously expand the long-term household market.

12, hold regular long-term family gatherings to show gratitude; Especially remember to pay a return visit to customers by phone or greeting card every holiday!

13. Make marketing strategies and specific strategies every month, and organize their implementation.

14, corporate image planning and promotion; Make marketing and exhibition plans and organize their implementation.