Daily work of hotel sales manager

Hotel sales managers need to develop and maintain contact with business contacts, conference planning, travel agencies, corporate customers, government departments and other guests according to the business needs of the hotel. The following is the daily work of the hotel sales manager that I arranged.

Tisch

1. Perform the work assigned by the sales general manager;

2. Be responsible for investigating market information and reporting to the sales general manager regularly.

3. Be responsible for contact with customers, communicate closely with customers and establish good customer relations; Responsible for the management of customer files.

4. Write the sales plan and implementation report regularly.

5. Assist relevant hotel departments to do a good job in the reception of sales front desk.

6. Submit sales reports, market conditions, existing problems and suggestions and ideas for future work to the sales manager on a regular basis.

extreme

1. Be responsible for and implement hotel sales management, and cooperate with the implementation of various hotel marketing strategies of the company headquarters;

2. Carry out the tasks assigned by the headquarters and complete the sales tasks assigned by the superior;

3. Do a good job in hotel room control and room sales management;

4. Propose and participate in the formulation and implementation of sales plans, explore new cooperation channels and broaden new customers;

5. Collect market information and industry trends;

6. Responsible for coordinating the relationship between the hotel and customers, and handling customers' inquiries, complaints and return visits;

7. According to the specific work situation and priorities, formulate and timely adjust various sales strategies;

8. Manage the sales process effectively, establish the progress of sales targets, and track customers regularly.

Tisso

Develop and maintain local customers according to working procedures and standards;

According to the requirements of the company's marketing department, do a good job in local promotion and activity planning;

Cooperate with the store manager to do daily price management;

Do a good job of daily communication with OTA partners;

Do a good job in BD cooperation with other local industries, such as joint publicity and bonus sharing;

According to the company's revenue management strategy, do a good job of hotel revenue control to maximize revenue;

Sensitive to business data, pay attention to it at any time, and assist the store manager in data collection and analysis;

Do a good job in membership development;

Pay attention to the signs of local competitors' activities and adjust marketing strategies in time;

Do a good job in the reception of big customers and VIP guests;

Other tasks assigned by marketing department and store manager;

Achieve the sales targets set by the company and stores;