How to use consumer coupons to get a good deal on Ctrip.com?

Hello! Thank you for your attention to Ctrip!

1. What are the benefits of Ctrip coupons?

Answer: Use Ctrip consumption coupons to successfully book designated hotels and air tickets on Ctrip.com. Once the order is completed and the corresponding conditions are met, you can enjoy the corresponding refund discount, allowing you to enjoy even more discounts. price.

2. Can I use coupons for phone bookings?

Answer: No. Ctrip members who book hotels and domestic air tickets through the official website, Apple mobile client and Android mobile client version 4.3 or above can use consumption coupons to participate in cashback activities.

3. Which hotels and air tickets can be used for Ctrip consumption coupons?

Answer: When looking for a hotel online, please select the hotel, room type or flight ticket marked with the "cash back" icon.

4. Can Ctrip vouchers be used in overseas hotels?

Answer: It can be used.

5. Can Ctrip consumption vouchers be used to directly deduct room and air ticket fees?

Answer: No, the consumption voucher can only be used for online booking of hotels and air tickets. Once the order is completed and the corresponding conditions are met, you can get the corresponding amount of cash rebate.

6. Can I still enjoy Ctrip points rewards when I use Ctrip consumption coupons?

Answer: Using Ctrip consumption coupons will not affect normal point rewards.

7. After the order is completed, can the returned cash be returned to my cash account immediately?

Answer:

Hotel orders:

After the order is completed, an email confirmation is required. The cash refund will be made after the order is completed and the email confirmation is completed. Deposit into "My Ctrip" - "Asset Account" - "Cash Account" within three working days. (E-mail confirmation is valid within 90 days after checking in to the hotel, otherwise it cannot be confirmed by e-mail).

8. What should I do if I need to extend my stay at the hotel?

Answer: If you need to extend your stay, please go through the relevant extension procedures online through Ctrip. The portion of your extended stay will be refunded in cash based on the selected Ctrip consumption coupon amount.

Example: Hotel A can originally use 20 yuan hotel consumption coupons per room night. The original order is for 4 room nights. When submitting the order, the maximum usable limit is 80 yuan; then the extension is 1 night. The amount of hotel consumption coupons available at that time is 10 yuan per room night, so the maximum cumulative use of hotel consumption coupons for this order is 90 yuan.

9. What customers can participate in the Ctrip consumer coupon cashback activity?

Answer: Except for business travel customers and "one-card agency" customers, all other customers can participate in this event.

10. I need to modify my order. Can I call the reservation clerk to make the modification?

Answer: It is recommended that you make all modifications directly online and do not participate in this event if you book by phone.

11. If I leave the hotel early or cancel my hotel reservation, will the Ctrip voucher be returned to me?

Answer: Hotel order: After using the voucher, the final cash rebate amount will be based on the actual stay. shall prevail. If you check out early, the unchecked portion will be refunded to your voucher account; if you are unable to check in on time, please notify Ctrip to cancel the order before check-in. For orders without notifying Ctrip before check-in and no-show, the used vouchers will be refunded. No refunds will be made.

12. Do mobile bookings participate in cash rebate activities?

Answer: You can participate in the cashback activity by booking hotels and domestic air tickets through Apple mobile clients and Android mobile clients of version 4.3 or above.

You can participate in cash rebates when booking hotels through m.ctrip.com and Apple (ipad client). Cash rebates on air tickets are not currently supported. Android pads currently do not support cashback activities.

13. When will Ctrip consumption coupons be valid?

Answer: Ctrip consumption coupons will be cleared on March 31 of the following year.

14. Can Ctrip vouchers be transferred?

Answer: No, "cash accounts" between different membership cards cannot be merged.

15. When using gift cards to pay for hotels or air tickets, can I also enjoy cash back discounts?

Answer: Orders paid with gift cards are temporarily not eligible for cash rebates (direct rebates and consumer coupon rebates).

16. When booking air tickets, are children’s and infant’s tickets eligible for cash rebates?

Answer: Children’s tickets and infant tickets are not eligible for cash rebate.

If you still have questions, it is recommended that you call our customer service and someone will be at your service.

For more information, please log in to the Ctrip website: /#c=baiduzd

I hope my reply will be helpful to you, thank you for your question! I wish you a happy life.