How should hotels respond to the epidemic?

Stick to your original heart and be a "rest assured hotel"

With the orderly resumption of work in various industries, hotels and tourism are slowly on the right track, and more and more people are staying in hotels. In the later period of the epidemic, health, safety and healthy accommodation will become important factors for consumers to stay in hotels, so hotels should still put health and safety in the first place. For example, after returning to work, the First Travel Home Inn quickly improved the epidemic prevention and hygiene standards of the hotel, cleaned and disinfected the public areas, kitchens and rooms of the hotel that had the most contact with consumers, formulated more than 20 special cleaning standards and implemented more than 50 epidemic prevention and cleaning measures, aiming at building a safe, secure and comfortable harbor for hotel consumers. Today, BTG Home Inn has been deepening and promoting hotel safety, being a safe hotel and sticking to its original intention.

Building a "Smart Hotel" in the Intelligent Age

With the continuous progress of technology, more and more functions are applied to hotels, so that technology can serve consumers more. For example, house inspection, house selection, reservation, check-out, room service, etc. , are carried out on the intelligent terminal. Even food delivery and delivery are completed by robots, and the whole process of contactless delivery service is built. Man-machine combination is the ideal state of hotel development in the future. This method is safe and efficient under the normal situation of epidemic prevention and control. Now more and more hotels are trying to realize these intelligent functions in order to seize the opportunity before the outbreak of the hotel industry in the post-epidemic era and make intelligent and scientific hard-core means an effective weapon to improve the competitiveness of the hotel industry.

Seize the market opportunity and open up a new scene of hotel consumption

The single accommodation consumption of traditional hotels makes it difficult for many single hotels to survive in the difficult market environment. Nowadays, consumers are more and more picky, and the requirements for experience and return rate are getting higher and higher. How to improve the floor efficiency while meeting the needs of consumers is a problem that hotel operators need to think about.

At present, the new retail model is so popular that it may be worth a try to create more hotel consumption scenarios and bring more benefits to the hotel. For example, in some hotels, the smart terminal of the popular hotel room is placed in the room. For example, bananas, adult products are self-selling containers, ready to be used by the most popular couples in the room, which is convenient and protects the privacy of consumers. Guest rooms can create new retail consumption scenes, including hotel lobby, bar, music bar, video game, book bar and other new retail complex spaces. According to paid consumption, hotel design can make different choices. Although the hotel scene consumption is paid consumption, these measures have well grasped the psychology of consumers' impulsive consumption in time, which is also convenient for users from the user's point of view and full of consumption experience. The important thing is to increase the hotel's income, which is the icing on the cake.