How to mediate the contradiction between hotels and customers

You have to understand, this is the service industry.

For example, a customer is in a bad mood.

But unreasonably said that you have a bad attitude and want to complain about you.

If I were a waiter, I would tell him with a smile.

If you want to complain about me, I can take you to Li Jing.

You should know that the customer is God, and his actions are always right.

Even if he really did something wrong, you can wait for him to leave before venting and scolding him.

Never scold him to his face.

You must embarrass him to avoid conflict with others.

You can think again. If you are a customer, you can go to a restaurant or other service places by yourself.

What do you think when others receive you?

Be a man, take care of others. First of all, you should learn how to treat others.

Respect for others means respect for yourself.