Traditional Culture Encyclopedia - Hotel franchise - How to manage hotel linen?

How to manage hotel linen?

Hotel linen has gone through production, packaging, transportation and other processes from production to hotel, which is more troublesome to manage. Today, Bian Xiao will introduce the management process of hotel linen in detail.

1. linen inventory: clean and dirty linen should be checked and handed over to the washing machine (or internal laundry room) every day, and both parties need to sign the handover.

Second, linen pollution, the so-called linen pollution, comes from all aspects, stains caused by guests in the process of use; Attendants do not pay attention to the stacking of linen in the process of changing linen and cleaning the room, and even clean the room with linen, which will directly lead to the pollution of linen; Improper handling during transportation and handling may also lead to pollution.

Thirdly, linen washing, because most hotels send linen to laundry yards (workshops), it is not known whether the use of phosphorus-containing washing powder harmful to health is strictly prohibited in these workshops. Second, social laundries and workshops may not only have business dealings with hotels, but also sign washing contracts with hospitals and funeral homes, and the quality of linen washing in hotels, hospitals and funeral homes cannot be guaranteed. And so on, are all difficult problems in linen washing, which are beyond the comprehensive control of hotel management.

Fourth, linen wear, there will always be disputes and unpleasantness caused by linen wear between hotels and launderers, because the definition of linen wear is really difficult to control. The hotel blamed the washer for the damage of linen, and the washer said it was caused by poor management of the hotel. It's really hard to tell right from wrong.

Five, linen transportation, this is by no means a simple topic, from linen folding to linen hanging every detail, every step needs to be considered, otherwise it will lead to linen folding, stains and so on during transportation.