Traditional Culture Encyclopedia - Hotel franchise - After checking the photos at the hotel
After checking the photos at the hotel
I suggest you communicate with the person in charge of the hotel first to explain the situation and ask for a refund of the deposit. If the hotel refuses to refund the deposit, the following measures can be taken:
1. Contact the customer service of Meituan again, explain the situation and ask it to intervene.
2. If you paid for the online booking platform, you can complain to the platform and ask for a refund.
If the above methods can't solve the problem, you can complain to the local consumer association or the relevant regulatory authorities.
No matter what measures are taken, it is recommended that you keep relevant evidence, such as reservation confirmation information, room photos, communication records, etc. , in order to provide proof when necessary.
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