Traditional Culture Encyclopedia - Hotel franchise - The meaning of the letters servise in the hotel industry
The meaning of the letters servise in the hotel industry
S-Smile: it means that the waiter should provide smiling service to every customer.
E-Excellent: it means that the waiter should do a good job in every service procedure and every small service.
R-Ready: It means that waiters should be ready to serve customers at any time.
V-Viewing: it means that the waiter should regard every customer as a VIP who needs to provide quality service.
I-Inviting: It means that the waiter should show sincerity and respect at the end of each reception service and take the initiative to invite customers to come again.
C-Creating: It means that every waiter should try his best to create an atmosphere in which customers can enjoy their warm service.
E-Eye: it means that every waiter should always pay attention to customers with warm and friendly eyes, adapt to customer psychology, predict customer requirements, and provide effective services in time, so that customers can always feel that waiters care about themselves.
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