Traditional Culture Encyclopedia - Hotel franchise - Foreman job responsibilities
Foreman job responsibilities
Foreman Job Responsibilities (20 general articles)
With the continuous progress of society, there are more and more occasions where job responsibilities need to be used. Job responsibilities can improve the vitality of internal competition and better The role of discovering and utilizing talents effectively. So is it really difficult to formulate job responsibilities? The following are the foreman job responsibilities that I have compiled for you. They are for reference only. You are welcome to read them.
Foreman Job Responsibilities Part 1
(1) Responsible to the restaurant manager, play an assistant role, and complete various tasks assigned by superiors on time, quality and quantity.
(2) Responsible for the appearance and attendance discipline of restaurant employees.
(3) Responsible for the cleaning of the area and the cleaning of tableware, and reasonably formulate periodic sanitation plans.
(4) Responsible for the daily pre-dinner meeting on this floor, and rationally mobilize personnel and assign work according to business conditions, so that people can be used to their fullest potential and their talents can be fully utilized.
(5) Strengthen supervision in the business, insist on front-line command, timely discover and correct problems in the service process, continuously improve service quality, and properly handle guest disputes.
(6) Warmly receive new and old customers with a humble attitude, meet all reasonable requests of customers in a timely manner, and pay attention to collecting customer files and opinions and reporting them to the department manager in a timely manner.
(7) Responsible for the prediction and control of regional turnover, operating expenses and labor, regular inventory, reasonable control of losses, and strengthening property management.
(8) Organize banners, water signs, flowers, speakers and other materials according to the reservation, and do a good job in banquets and VIP receptions.
(9) Responsible for the horizontal contact between the restaurant and the engineering department, warehouse security, and kitchen department, and complete coordination matters such as repair application, purchase purchase, and goods collection.
(10) Responsible for the formulation and implementation of the business training plan for employees on this floor, continuously improve the business quality of employees, and authorize the foreman to implement the service skills training plan according to the plan.
(11) Make work plans, work summaries and work reports, and submit them to the department manager regularly. Foreman Job Responsibilities Part 2
1. Implement the department work plan and report work to the guest room supervisor regularly.
2. Participate in regular meetings of the housekeeping department, put forward reasonable suggestions, and understand the rental situation of guestrooms.
3. Accept guests’ opinions and suggestions, meet guest needs to the greatest extent, and improve service quality.
4. Properly handle daily guest complaints, and report unresolved problems to superiors in a timely manner to improve customer satisfaction.
5. Responsible for team handover work.
6. Communicate and coordinate with relevant departments to ensure the smooth progress of all work in the guest room department.
7. Responsible for checking the room status to ensure that the room can be rented out in time.
8. Responsible for checking the energy-saving status, cleanliness, and service quality of the items and facilities in the housekeeping department to ensure that they meet the required specifications and standards, and reporting problems for repair in a timely manner.
9. Responsible for the application and loss reporting of required consumables.
10. Responsible for filling in the foreman’s ward round diary, work shift book and meeting minutes.
11. Assist department heads to arrange and adjust the work of subordinate employees.
12. Do a good job in cultivating successors.
13. Assist superior leaders to implement and actively participate in various trainings organized by the department and the hotel to improve their own quality and professional work skills.
14. Complete other tasks assigned by superior leaders on time. Foreman Job Responsibilities Part 3
1. Appear well, dress neatly, and obey the company's unified dispatch and work arrangements.
2. Carry out cleaning and cleaning work in the responsible area according to the company's high standards.
3. Promptly correct the random accumulation of decoration waste and domestic waste in the responsible area.
4. Collect domestic garbage in the community on time and transport it to the designated location; regularly disinfect public areas of the community.
5. Assist the management office to do community security work. If you find suspicious people or things, you should immediately report to the person in charge of the management office.
6. Responsible for collecting opinions and suggestions from residents on community sanitation and management services, and reporting to leaders in a timely manner; doing a good job in environmental sanitation publicity and management workbench in the responsible area.
7. Complete other tasks temporarily assigned by the company. Foreman Position Responsibilities Chapter 4
1. Check the attendance, appearance, work efficiency, work quality and labor discipline of employees;
2. Check the meeting rooms, workrooms and Public area sanitation, employee standardization of services, implementation of operating procedures and maintenance matters, and carefully fill in the foreman's inspection diary;
3. Participate in regular department meetings on time and submit various work instructions of the department Communicate and implement the spirit of the meeting to subordinate employees;
4. Reasonably allocate manpower, be familiar with the procedures for meeting reception and the requirements and standards for venue layout, and do a good job in all reception services during the meeting;
5. Solve various emergencies, actively listen to guests’ opinions, handle guest complaints, pay attention to communication with guests, employees and other relevant departments, and promptly report the situation to superiors;
6 , Do a good job in training team members in operating procedures and skills;
7. Reasonably arrange and arrange planned sanitation, and do a good job in supervision and inspection;
8. Regularly inspect and Report the storage, consumption and damage reports of various items of the responsible group, and do an inventory of items at the end of the month to ensure that all property in the area under jurisdiction is not lost;
9. Responsible for the facilities of the conference center Maintenance of equipment and ensuring normal operation;
10. Do a good job in checking the safety precautions of the conference center to ensure that the conference center is in a safe environment;
11. Complete the tasks assigned by superiors at any time Temporary tasks. Foreman Job Responsibilities Chapter 5
1. Clean public roads in the community.
2. Clean public areas such as garages and children’s playgrounds.
3. Clean and maintain public pools in the community.
4. Regularly dig out wells and water wells in the community.
5. Clean the ditch in front of the shop regularly.
6. Cleaning of community roads and green belts.
7. Cleaning of garbage transfer stations.
8. Clean community mailboxes and bulletin boards.
9. Complete other tasks assigned by superiors on time.
Foreman Job Responsibilities Chapter 6
1. Implement the various work items of the department and be responsible for checking the appearance, courtesy and etiquette of employees
2. Supervise employees to clean the room in accordance with the procedures and requirements< /p>
3. Keep the room hygienic and pay attention to the maintenance and upkeep of the equipment
4. Check and accept the hygiene of the public areas on the floor and the integrity of the facilities and equipment according to the standards
5. Responsible for the daily management of the items in the MINI bar
6. Complete the department’s operating cost budget based on the hotel’s operating indicators, and assist department leaders and organize employees to conscientiously implement and implement
7. Organize a cost control plan and control various cost expenditures
8. Responsible for other tasks such as cost accounting, depreciation of items, equipment repair and maintenance, and safety of the department
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9. Regularly check the use of guest room supplies and cleaning supplies to avoid waste and ensure the smooth completion of the budget
10. Evaluate and assess the work performance of subordinate employees, and propose rewards and punishments
p>11. Conduct targeted training for subordinate employees. Foreman Job Responsibilities Chapter 7
1. Assist the manager to formulate service standards and work procedures, and ensure the implementation of these service procedures and standards;
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2. According to customer conditions, be responsible for the work arrangement and deployment of employees in the department, do a good job in shift handover, arrange employee shifts and rest days, and be responsible for employee attendance;
3. During the business period, be responsible for supervising, inspecting and communicating with customers throughout the restaurant;
4. Responsible for implementing the business training plan for front office employees, and responsible for the assessment and evaluation of subordinate employees;
5. Properly handle various problems and customer complaints that occur in customer service, proactively solicit opinions from guests, and promptly feedback relevant information to the manager;
6. Check the checkout process in a timely manner and guide employees Check out guests correctly;
7. Supervise waiters to correctly use the facilities, equipment and supplies in the front hall, do a good job in cleaning and sanitation maintenance, submit equipment maintenance orders in a timely manner, control the consumption of tableware, and replenish all required items in a timely manner Lack of items;
8. Supervise employees to abide by the hotel's rules and safety regulations to ensure that the dining environment is clean, beautiful and comfortable;
9. Complete other tasks assigned by the manager. Foreman Job Responsibilities Chapter 8
1. Under the direct leadership of the sales supervisor, be responsible for the daily management and sales of the shopping mall.
2. Responsible for formulating and implementing specific measures for the sales plan of the shopping mall department.
3. Responsible for understanding the scheduling, attendance, shift handover, counter discipline, counter loading, product display and cabinet layout of each team, and providing guidance.
4. Responsible for inspecting customer sales services, urging sales staff to proactively and enthusiastically provide courteous services to customers in accordance with regulations, and actively promote sales.
5. Responsible for establishing close contact with salesmen and warehouse managers, proactively providing feedback on the sales of various products in the store and customer needs, ensuring timely replenishment of counter goods, and increasing marketable varieties.
6. Responsible for soliciting customer opinions and handling customer complaints, and solving problems that arise during the sales process.
7. Responsible for counting the daily sales of each team and individual, analyzing the completion of business indicators, and making a summary of the reporting work.
8. Responsible for on-the-job training of employees and ensuring that sales staff provide excellent sales services in accordance with prescribed work standards and procedures. Foreman Job Responsibilities Chapter 9
1. Conscientiously implement various safety systems proposed by the hotel. Specifically responsible for the repair, maintenance, operation and management of the hotel's air conditioning system.
2. Ensure the equipment and personal safety of the air-conditioning system. When arranging work and performing technical management, fire safety and labor protection measures must be given top priority.
3. Implement them carefully In the equipment operation management system, employees' work procedures must be checked every day and problems should be solved in a timely manner.
4. Be responsible for the tracking system of work orders. The work of the day should be completed on the same day. If there are special circumstances, you should register and implement the results.
5. If the employee fails to solve the problem for some reason while holding the work order for construction, the foreman must go to the site to solve the problem the second time.
And promptly report to the air conditioning engineer and engineering department manager.
6. Be familiar with the position of each valve in the air-conditioning water supply system, and be able to shut off the valves in an emergency to prevent large-scale water leakage.
7. Apply for labor and material estimates for new jobs, organize construction, fill in the actual consumed materials and working hours for completed new jobs, and report to relevant engineers.
8. Strictly manage the tools, spare parts, and spare parts used in this system.
9. Develop and inspect the job responsibility system of relevant personnel in this team, provide work arrangements and technical guidance, and carefully supervise and inspect.
10. Organize preventive maintenance work on the air conditioning system on a monthly basis and report the workload. Foreman Job Responsibilities Chapter 10
1. Under the guidance of the engineer, be specifically responsible for the repair, maintenance, operation and management of the hotel's water supply and drainage system, fire protection system and reclaimed water system.
2. Ensure the safety of water supply and drainage systems, fire protection system equipment and personal safety. Fire safety and labor protection should be given top priority when arranging work and performing technical management, and conscientiously implement various safety regulations proposed by the hotel system.
3. Be familiar with the specific location of each valve in the water supply, drainage system and fire protection system. In the event of an emergency, you can close the valve in time to avoid large-scale water leakage.
4. If an employee holds a work order for construction and cannot solve the problem for some reason, the foreman must go to the site to solve the problem the second time and report to the HVAC engineer and engineering manager in a timely manner.
5. Lead and supervise subordinate employees’ completion of work plans for each system project, and collect work operation reports for each shift and the implementation of safety disciplines.
6. Organize preventive maintenance on a monthly basis, prepare a material plan list, and report the workload.
7. Check and coordinate the work of the foreman and other relevant departments to ensure the implementation of the work under various conditions.
8. Complete other tasks temporarily assigned by department leaders and report in time upon completion. Foreman Position Responsibilities Chapter 11
Responsibilities description:
1. Responsible for the management and work arrangements of the production line personnel;
2. Organize personnel to produce as required, and Control quality and output, ensure shipments are completed on time, and do statistical work on relevant production reports;
3. Implement and implement company and workshop management systems, and ensure workshop discipline, hygiene, placement, and Labeling and other work;
4. Supervise whether the work at each station meets the process requirements, and regularly train employees on work skills;
5. Complete other tasks assigned by the leader. Foreman Job Responsibilities Chapter 12
1. Responsible for the reception and management of the hotel's front office department, familiar with the functions of the front office service facilities, and in good condition.
2. Conduct relevant market plan analysis, formulate department work plans, and complete work reports.
3. Make the guest rooms reach the occupancy rate and obtain the highest guest room revenue.
4. Supervise subordinate department heads, assign work tasks, clarify job responsibilities, and adjust work deployment at any time.
5. Maintain good customer relations and be able to handle guest complaints independently and effectively.
6. Assist the hotel and higher-level leaders to handle emergencies. Responsibilities of the foreman position 13
1. Lead and supervise the daily work of the receptionist;
2. Manage the restaurant’s daily reservations;
3. Optimize the guests Book quantity and control the pace of service;
4. Ensure good communication with guests;
5. Ensure smooth communication with internal employees;
6. Handle reservations for teams and various activities;
7. Handle customer special needs and complaints. Foreman Position Responsibilities Chapter 14
1. Must be familiar with the relevant technological processes of injection molding products, have rich workshop management experience, be fully responsible for the command and operation of each unit, and be responsible for the safety, quality, progress and other indicators of each unit. Full responsibility.
2. Strictly abide by the company's various management rules and regulations, do your job well, and complete production tasks on time, quality and quantity.
3. Strictly implement process disciplines, conduct operations in accordance with the work instructions, and strive to reduce product failure rates and production costs. Responsible for quality accidents caused by violations of process disciplines and production processes.
4. After the product is completed, place it in the inspection area, perform labeling and traceability work according to regulations, check whether the transfer card is filled in correctly, and ensure the correctness of the product labeling.
5. According to the requirements of the program documents, carefully carry out the handover work in all aspects of product production, inspection, transportation, protection, storage and circulation, and accurately count the number of products.
6. Do a good job in reworking unqualified products, and do not throw them around, so that unqualified products are not reordered.
7. Keep the production site, workbench, and workstation equipment clean and tidy, and achieve civilized production and on-site cleaning. All materials should be stored according to regulations. Foreman Job Responsibilities Chapter 15
1. Track production status, product demand, production process, and complete production goals on time.
2. Maintain daily operations and exception handling of the production system to ensure smooth production progress.
3. Supervise, guide and quality control the production site.
4. Participate in the analysis of product quality problems, and work with the quality inspection department to formulate and implement corrective and preventive measures.
5. Monitor and standardize operating methods to ensure the safety and cleanliness of the production site.
6. Responsible for the management, training and development of employees.
7. Other tasks required by leaders. Foreman Job Responsibilities Chapter 16
1. Assist the department manager in the daily work of the housekeeping department.
2. Do a good job in attendance and sign-in.
3. Reasonably arrange floor attendants. On duty and shift work.
4. Cooperate with the manager in all reception and arrangements. Problems found during work should be dealt with in a timely manner, and any difficult problems should be reported to the leader in a timely manner.
5. Responsible for the safety, fire prevention and sanitation of the floor.
6. Take personal responsibility, supervise and inspect floor service personnel to do their service work well.
7. While doing a good job in service, we should also do a good job in ideological work, so as to achieve unity and friendship, help each other, and make progress together.
8. Effectively perform duties and conscientiously complete other tasks assigned by superiors. Foreman Job Responsibilities Chapter 17
1. Implement the work instructions of the room manager, and be responsible and report to him.
2. Keep track of the guest room status on the day, supervise the contact and coordination between the guest room attendants and the front desk, and ensure that the guest rooms are rented out in a normal and timely manner.
3. Reasonably arrange, organize and direct employees to greet and serve guests in strict accordance with work specifications and quality requirements, and do a good job in cleaning the guest rooms and environment.
4. Carefully carry out job training for employees and provide high-quality and standardized services.
5. Responsible for inspecting guest rooms every day, checking 30% of the guest rooms, supervising the work status of waiters, and providing timely guidance and correction if problems are discovered.
6. Responsible for implementing the department’s safety management system to ensure safety.
7. Responsible for handling items left behind by guests.
8. Responsible for handling special requests and complaints from guests.
9. Host daily regular meetings and organize staff plenary meetings, and keep records.
10. Responsible for cost control in the district, supervise and inspect warehouses and linen custodians to manage property materials, establish three-level property accounts, and regularly inspect the receipt, allocation, and transfer of department property materials The situation is to ensure that the daily clearing and daily trading are consistent, and the assets are consistent.
11. Responsible for educating and supervising employees to perform maintenance and warranty work, and regularly arrange equipment maintenance, supplies addition and update plans.
12. Responsible for performing various tasks of guest room service in accordance with the quality standard requirements of service work specifications, and carefully checking various business reports and work records every day.
13. Ensure that room service calls are answered 24 hours a day, monitor service quality, and provide prompt guidance and correction if problems are discovered.
14. Carry out communication and coordination with other departments.
15. Understand the ideological status of employees and do ideological work well.
Foreman Position Responsibilities Chapter 18
1. Under the leadership of the general manager, be responsible for the operation and management of the hotel guest room department, provide high-quality and efficient services to hotel guests, and ensure that hotel rooms and public facilities The area is kept clean, comfortable, elegant and pleasant at all times.
2. Responsible for formulating department work plans, reporting to the general manager for approval and organizing implementation to ensure normal guest room operations and complete specified operating tasks.
3. Develop and improve guest room management systems, policies, specifications, responsibilities of each position, work process standards, etc. according to requirements, and supervise their implementation.
4. Organize various routine meetings of the department, implement the spirit of superiors, optimize management ideas, and solve problems at work.
5. Organize departmental training work to continuously improve the quality of all employees, improve business skills and management potential.
6. Reasonably control department operating costs and operating expenses, increase revenue and reduce expenditure.
7. In accordance with regulations, employ people rationally and strictly monitor attendance and assessment.
8. Focus on front office sales, ensure the quality of customer service, and do everything possible to increase turnover.
9. Focus on the cleanliness, work quality, and service quality of the guest rooms, and conduct frequent inspections and supervision to ensure the quality of customer service.
10. Responsible for the property management of the department, ensuring the normal use of facilities and equipment, reasonably controlling supplies, consumables, small commodities, etc., ensuring safe storage and use, and making sure the accounts are consistent.
11. Responsible for the safety management of the area under the jurisdiction of the department, and conscientiously organize and manage places and food hygiene and safety, public security, fire safety, anti-theft, anti-robbery, and prevention of accidents and emergencies.
12. Coordinate the internal and external relations of the department, improve the comprehensive quality of employees, enhance employee cohesion, and create a good corporate culture atmosphere.
13. Responsible for training, supervising, inspecting and assessing subordinates' appearance, etiquette, words and deeds, service procedures and work quality, and responsible for the cleanliness, maintenance and safety of the jurisdiction area .
14. Organize and hold daily pre- and post-shift meetings on the floor, responsible for the attendance and work arrangements of employees on duty, uploading and issuing them, and ensuring the smooth flow of government orders.
15. Check and timely report and update the room status, continue to effectively connect with the front office, and avoid the wrong room, duplication of rooms, etc.
16. Supervise and assist the waiters to complete floor cleaning, equipment provision, check-out, etc.; check OK rooms and replenish guest room products to ensure that the available rooms meet the standards.
17. Supervise the delivery and handover of keys, room cards, communication tools, etc. to ensure effective connection of work.
18. Check the daily house registration form, minibar product sales sheet, etc. to ensure that the data is accurate. Coordinate the handling of items left by guests, and do a good job in registration, storage, and collection. Coordinate working relationships, handle complaints, disputes and unexpected emergencies, and report important matters in a timely manner. Check and eliminate potential safety hazards in the area under your jurisdiction, repair problems in a timely manner if problems are found, and handle and report suspicious situations in a timely manner.
19. Do a good job in employees’ ideological work and keep daily work records. Prepare reports on time, report reservations, sales and customer status, and carefully complete other tasks assigned by superiors. Foreman Job Responsibilities Chapter 19
1. Check the appearance, behavioral norms and attendance status of the waiters.
2. Arrange work tasks reasonably and assign each person to be responsible for sorting and cleaning guest rooms.
3. Distribute daily work forms to employees and notify VIPs and rooms with special requirements.
4. Inspect and supervise the waiters to operate according to procedural standards.
5. Keep the master key of the floor.
6. Check guest room hygiene according to cleaning standards.
7. Check the sanitation of common areas, corners, and fire escapes on floors and be responsible for safety inspections.
8. Check at any time and supervise employees to remove stains from carpets.
9. Check the implementation status of planned sanitation.
10. Ensure daily inspection of VIP rooms.
11. Continuously contact the front desk, report the room status daily according to the procedures, understand the room rental status, and accurately report the room status.
12. Check the repair report and maintenance status.
13. Control the distribution and collection of guest supplies and cleaning products, and strictly control acidic detergents.
14. Record the loss and damage of items and report them to superiors in a timely manner.
15. Supervise employees in the cleaning and maintenance of service vehicles, cleaning tools and equipment.
16. Implement and enforce the rules and regulations of the guest room department.
17. Investigate customer complaints and propose improvement measures.
18. Handle matters entrusted by guests.
19. Regularly make reasonable recommendations to superiors.
20. Responsible for monthly inventory of guest room warehouse.
21. Check the consumption, replenishment and billing status of drinks in the guest room’s minibar daily.
22. Check the waiter’s shift record status every day. Foreman Job Responsibilities Part 20
1. Implement the company’s ISO9001/TS16949 quality management system.
2. Be specifically responsible for the daily homework arrangements and daily report statistics of team members.
3. Specifically responsible for employee safety skills, quality control training, and stopping illegal assembly operations.
4. Responsible for the on-site 5S work of this team.
5. Responsible for supervising the team to complete the production plan.
6. Responsible for supervising the daily inspection and maintenance of the team's equipment and filling in the tooling and fixture maintenance orders.
7. Responsible for supervising the employees of this team to fill in the personal daily registration form, and submit it to the workshop statistics in a timely manner after review.
8. Responsible for filling in, processing and analyzing defective products at the production site on that day.
9. Responsible for the inventory of the team’s materials and work-in-progress, and do a good job in shift handover.
10. Complete other tasks temporarily assigned by superiors. ;
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