Traditional Culture Encyclopedia - Hotel franchise - Can I ask for compensation if the hotel is not hygienic?
Can I ask for compensation if the hotel is not hygienic?
As people’s living standards and consumption levels continue to improve, people’s requirements for food, clothing, housing and transportation are gradually increasing. So when people live in hotels and find that the hotel’s hygiene is not up to standard, is it You can ask for compensation and what the law stipulates. So next, I will introduce to you whether you can ask for compensation for unhygienic hotels. I hope it can solve everyone's corresponding problems. 1. Can I claim compensation for an unhygienic hotel? According to the relevant provisions of the law, if an operator commits fraud in providing goods or services, he shall increase compensation for the losses suffered by the consumer according to the request of the consumer. The amount of the increased compensation shall be the amount of the consumer's purchase of the goods. Three times the price or the cost of receiving services; if the amount of increased compensation is less than five hundred yuan, it shall be five hundred yuan. 2. How is hotel hygiene regulated? For hotel hygiene issues, the normative document that can also be referred to is the "Implementation Rules of the Regulations on Hygiene Management in Public Places" (referred to as the "Details"), of which Article 14 clearly stipulates that "Public Places Hygiene Management Regulations" ***The supplies and utensils provided by venue operators for customers should ensure hygienic safety. Reusable supplies and utensils should be replaced for each customer, and disposable utensils and utensils should be cleaned, disinfected, and cleaned in accordance with relevant hygienic standards and requirements. Reuse of disposable supplies and utensils is prohibited. . At the same time, Article 36 of the "Details" stipulates the punishment measures for violations of Article 14: "The health and family planning administrative department of the local people's government at or above the county level shall order corrections within a time limit, give a warning, and may impose a fine of not more than 2,000 yuan; Those who fail to make corrections within the time limit, causing the sanitary quality of public places to fail to meet sanitary standards and requirements, shall be fined not less than RMB 2,000 but not more than RMB 20,000; if the circumstances are serious, they may be ordered to suspend business for rectification according to law, or even have the sanitary license revoked." 3. How to protect your rights. If you discover health problems during your stay in a hotel or restaurant, you can file a complaint or report to the Health and Epidemic Prevention Station or the Municipal Health Supervision Office. The Municipal Health Supervision Agency will promptly announce the test results and expose the operating units by strengthening supervision and inspections and supervising random inspections. Administrative penalties and the issuance of consumption warnings. In summary, if an operator commits a crime in accordance with the relevant provisions of the law and commits fraud in providing goods or services, he shall increase the compensation for the losses suffered by the consumer in accordance with the requirements of the consumer. For losses, the amount of increased compensation shall be three times the price of goods purchased by the consumer or the cost of receiving services; if the amount of increased compensation is less than 500 yuan, the amount of increased compensation shall be 500 yuan.
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