Traditional Culture Encyclopedia - Hotel franchise - What's the difference between smart hotels?

What's the difference between smart hotels?

The biggest difference between a smart hotel and a traditional hotel is that it uses a modern guest control system to provide customers with one-stop services from room selection, room reservation to check-out, uses APP, WeChat applet, and combines air conditioning, lighting, television and other equipment for intelligent management, and even deploys intelligent hardware devices such as welcome delivery robots to serve hotel guests, reducing labor costs. Through the empowerment of science and technology, the customer's stay experience will be improved and the operating cost of the hotel will be reasonably reduced. Next, I will introduce the advantages of smart hotels from different angles, so that users can make a reference before upgrading and deploying.

The workload of hotel operation is reasonably reduced.

One of the benefits of upgrading a hotel to a smart hotel is the reduction of hotel operating costs such as human resources. When the hotel is upgraded to a smart hotel, the workload of the staff is reduced due to the assistance of intelligent robots. For example, a single cabin robot can provide customers with the service of ordering food and delivering food, and the robot itself has the function of getting on and off the elevator. Therefore, after upgrading to a smart hotel, it is common to reduce at least one receptionist and service staff per class.

Accumulate localized data and continue the recovery operation.

The operation of smart hotel management is also reflected in optimizing the operation system and reducing the occurrence of flying houses. There is an intelligent monitoring system covering the whole hotel in the smart hotel scheme. For example, if the customer does not turn off the air conditioner after leaving the room, the system will control the air conditioner to turn off to save electricity when it is determined that the customer will not return for the time being. There is also a smart hotel system, which can also judge the occurrence of flying houses, thus achieving a reasonable reduction in operating risks and costs. Localized data collected during hotel operation will also be accumulated and analyzed, and then the operation system will be continuously optimized.

Guests can enjoy the check-in service without a card.

After upgrading to a smart hotel, guests do not need to apply for a room card, but can use mobile phones and other devices to identify and unlock it. After applying the smart hotel management system and equipment, you don't need to go to the front desk from self-service check-in to check-out, you can use your mobile phone to complete the whole process without waiting for check-in, and there are single-cabin or double-cabin robots to provide services directly to customers when they check in, ensuring a good check-in experience for customers.

Smart home equipment enhances the hotel experience.

Since it is a natural application of smart hotels and smart home devices, customers can control indoor lighting, TV, air conditioning and intelligent curtain with one button through mobile phones or indoor robots. At the same time, automatic induction equipment is used from the bedroom to the bathroom, which can realize automatic operation such as turning on and off the machine, and the indicator lights along the way can also give customers tips and targeted lighting when they pass through the corridor.