How to be the head of hotel housekeeping department?

1. Responsible for the daily work arrangement and deployment of employees under its jurisdiction, and supervise the cleaning work.

2. Cooperate with the supervisor and the clerk of the room service center to be responsible for the storage, consumption statistics and management of all kinds of items on the floor.

3, patrol the area under its jurisdiction, check the cleanliness and hygiene and room service quality, comprehensive inspection of room hygiene, equipment maintenance, safety facilities and service quality, to ensure that meet the prescribed standards.

4. Proficient in operation process and service skills, able to demonstrate and train waiters in person.

5, check the room maintenance matters, arrange room cleaning plan and regular health plan.

6, keep an eye on the guest dynamics, handle general complaints, and report to the department manager when there is a major accident.

7. Master the status of the rooms under their jurisdiction and entertain the guests in person to show the courtesy to the distinguished guests. Check the VIP room and important guests again.

8. Put forward specific opinions on the work of subordinate employees, lead all employees in this class to work actively, tackle key problems constantly, and create new achievements. 9, fill in the foreman's work log, report to the supervisor the room condition, the guest's special trends, and the loss and damage of the guest room and guest items to the maintenance room, and so on and so forth. And complete other work arranged by the department manager.