Traditional Culture Encyclopedia - Hotel franchise - Urgent for the cashier workflow of five-star hotel (specific point)!
Urgent for the cashier workflow of five-star hotel (specific point)!
be on the morning shift
A) check gfd and take up the post if it is qualified.
B) check the daily activity report
C) Read the handover book, make oral and written handover, and sign for approval.
D) Check the safety reserve fund, and record the handover with the work handover reserve fund, and whether the change is enough.
E) Check whether bills, invoices and receipts are sufficient.
F) Organize the information kit and repackage the hotel information of the guests in each room.
G) check whether the computer and printer work normally.
H) Warmly receive guests, and go through check-in and check-out procedures accurately and quickly.
I) Check the arrears and check-out of the guests before leaving the store that day.
J) Input the hotel guest's deposit into the computer, and clean up the accounts that should be transferred to the next shift.
K) Debit the account (cash, check, credit card) and verify the amount paid and the amount of petty cash and credit card.
L) Record the off-duty handover, rooms to be returned or settled, and returned rooms.
M) Whether the payment should be made and whether the credit card shopping list is sealed and put in the safe.
N) keep in touch with colleagues at work at any time
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