What should hotels do before the implementation of hotel management software?

how do hotels stand out and succeed in the tight economic environment and fierce competition? In addition to strengthening the internal management of the hotel, it is also essential to adopt information technology. How to implement hotel management software correctly is a problem that every hotel manager should consider. Xiao Bian thinks that hotels should first do the following: First, don't think that IT companies can develop hotel management software. In fact, it is a complex and difficult professional project for hotel management software to run normally from overall planning. Without certain knowledge of hotel management, it is difficult to communicate and cooperate well with hotel staff; If you lack experience in the installation, training and maintenance of hotel management software, you can't guarantee the smooth implementation and timely completion of the project; There are also problems such as not being able to provide long-term system maintenance and version upgrade in time. This is the main reason why many hotels have failed to introduce software or the use of software is not effective. Second, the choice of hotel management software is not the more functions, the better. We should start from the hotel's own management concept and the cultural level of employees. A huge software system will often increase the difficulty of implementation and delay the progress of the project, which may lead to the difficulty of normal operation of the whole hotel management software. In fact, many functions are rarely used at ordinary times, or they are not related to the actual situation of hotel management, and it is likely to lead to a waste of people and money. For hotels, software investment is a very important link, and we should avoid two tendencies: lack of consideration for applicability or low investment leading to performance degradation. Third, pay attention to the cultural level of employees and the pre-job training of hotel employees. The purpose of training is to require them to operate independently, think independently and correctly handle common problems. If you want to improve work efficiency and reduce misoperation in the process of use, hotel staff must seriously accept pre-job training and examinations, rather than just deal with things casually. Fourth, we should treat "foreign goods" and "domestic goods" correctly. Many hotels are overly superstitious about famous foreign brands, and think that the imported ones must be the best and the expensive ones must be the best. This is just a prejudice. Hotel management software is used to do a good job in hotel internal management and improve the quality of service to customers. In fact, customers don't know whether you use domestic software or foreign software. Therefore, regardless of the actual situation of the hotel, it is obviously not advisable to blindly pursue hotel management software of foreign brands. Domestic hotel management system does not lag behind foreign brands in technology, and can be comparable to foreign brands in performance and function. It is more humanized and has national characteristics in after-sales service and local characteristics. Now the main gap is in some management concepts and software brands, but I think it is only a matter of time. Take Chaoyi hotel management software as an example, we will talk about several problems that should be paid attention to in the correct selection of hotel management software: 1. The multifunctional Chaoyi hotel management software is aimed at hotel management, while hotel management includes functions such as front desk checkout, commodity management (purchasing incoming goods management, inventory management), member management, employee management, etc. However, some hotel management software on the market, just front desk cashier (including reports) and room center, lacks the necessary inventory. 2. Good operational software is not known until it has been used. It takes a week or more for users to learn bad software, and they haven't even figured out the essentials of use, while good software is easy to use and easy to use, and can be mastered in a few days. 3. Detailed report classification report is an important content of the hotel management system. Some users may think that I only need to see how much money I received today, and nothing else is important. But this is not the case. There are many reports in the hotel management software, although they may not be used sometimes, but when the accounts are really about to be audited, if not, it will be in big trouble. 4. Convenient maintenance. For various reasons, the current computer will always meet reinstall the system and reinstall the system. Will the software data be lost? Do you need to ask the manufacturer for the registration number? The software is reinstalled, and it is inconvenient to set it up. These users often don't think about this problem when they first buy it. Some manufacturers' stand-alone hotel management software needs to install SQL database, and non-professionals will not install this database at all. In reinstall the system, they have to find a manufacturer, which is even more troublesome. 5. Upgrade some software for free, just like antivirus software, it is upgraded once a year, and there is a charge for the upgrade. If it is not upgraded, it can't be used at all. In my opinion, this is similar to renting. Not the whole buyout. 6. Powerful custom design function Every company has different emphases on the information saved by customers. Many companies say that the customer management software on the market is too common to meet their own needs, and sometimes it is inconvenient to add some special fields. Those hotel management software are dead and cannot be used vividly. At this time, the software needs to have powerful custom functions. 7. Intimate after-sales service is the most concerned content of every enterprise. It is very important to choose developers. You should choose those developers with fast software updates and more software. You can also determine the after-sales service of the other party in the process of purchase communication. Generally speaking, frequently updated software will definitely meet the needs of customers. If you buy some customer management software that was a year or two ago, then you have a problem with it. I don't think they will update the version for you alone. Therefore, Xiao Bian suggests that you must pay attention to the purchase when choosing hotel management software. In addition, when buying hotel management software, don't just use the price to measure the quality of hotel management software. Only the hotel management software that suits you is the best.