Traditional Culture Encyclopedia - Hotel franchise - Reflection on insufficient work attitude and sense of responsibility
Reflection on insufficient work attitude and sense of responsibility
200 words of reflection on insufficient work attitude and sense of responsibility
200 words of reflection on insufficient work attitude and sense of responsibility. For every employee, work attitude is very important, as the saying goes: " "Attitude determines everything." When your work attitude is not good, you must reflect in time. The following is a 200-word reflection on work attitude and insufficient sense of responsibility. 1
When you work in a hotel We should always establish a customer-first attitude. After all, sometimes negative reviews from customers are a very difficult thing to deal with for the development of the hotel. It is precisely because of this that we, the staff, need to provide basic services. The only thing is to satisfy customers, but the attitude I showed when I was working in a hotel some time ago can be said to be very bad. Whether it was out of inner self-blame or guilt, I wrote a review of my poor attitude at work. Book.
I still remember that in previous hotel trainings, I heard my bosses talk about work attitude problems. After all, sometimes my poor work ability makes it difficult to complete tasks, which can be forgiven by everyone, but work attitude If something goes wrong, it is a wrong approach that can shake the foundation of the hotel. I believe that no one will do any business in a hotel with a bad attitude, because in such a fierce competition, it is the service in the hotel that needs to be competed. Whether it can better attract customers' attention, and it can be said that the behavior with a bad work attitude will make the customers in the store feel disgusted. It has to be said that the behavior with a bad work attitude will be devastating to the long-term development of the hotel. Sexual blow.
Now that I know I am in the wrong, I will always think of the scene where I had a bad work attitude that day, because I know that sometimes just escaping cannot solve the problem caused by a bad work attitude. Therefore, I must reflect on the fact that my work attitude is not good and find a way to make up for it. Otherwise, if I am so irresponsible, how can I deserve the support and trust of our employees from the hotel leaders? What is certain at present is that it is absolutely difficult to complete the tasks assigned to you by the hotel if you have a bad work attitude. At least I feel that I will never be satisfied with the quality of the tasks completed in the hotel.
When you understand the root cause of your poor work attitude, you can gradually reverse the situation. After all, how can you pretend to be nonchalant when things happen to your eyes like this? But I believe that I can definitely learn lessons and change my attitude in future work, because after experiencing the losses caused by a bad work attitude, I will never want to see the same situation happen to me again. As for myself, it is not that easy to regain the trust of hotel leaders and customers. Once I think that the losses of the hotel in front of me are caused by myself, I can only bear them all.
There may be many challenges waiting for me as a hotel employee to face in my future career, but I don’t hope that it will be difficult for me to complete my responsibilities because of a bad work attitude. Because it would be too frustrating if something like this that was completely avoidable happened to me again. Only by maintaining a serious and responsible attitude in the face of work in the hotel can we win the respect of colleagues and customers. Reflection on Insufficient Work Attitude and Responsibility 2
The ancients often said, "If you are unable to do something, ask for others", but at the beginning, I failed to carry out self-reflection in time. The ancients also said, "A gentleman Therefore, in the process of self-reflection, we must find out the root causes of mistakes. If we cannot find the root causes and do things perfunctorily, it will not help, and we will make more mistakes in the future. A more serious mistake. After repenting, the reasons are summarized as follows:
1. The sense of responsibility is not strong, the work style is not in-depth, and the work style is not practical. As a law enforcement officer, no matter how many reasons there are, you should correct your attitude towards law enforcement and case handling, strictly follow the procedures for law enforcement and case handling, fully and accurately grasp the status of the case, and ensure that the facts and procedures are correct; you should also carefully verify and verify the questions raised by colleagues. check. At the same time, it is necessary to enhance one's own legal awareness and avoid arbitrariness in work. There is a legal adage that says, "The devil is in the details."
2. After the incident, he was unable to deal with the mistake calmly and had an escape mentality.
From the beginning, I wanted to push many problems to others, instead of immediately thinking about finding the reasons from myself. Why can't I be calm? It's because "dirty face" is causing trouble: I feel that after studying for so many years, I at least have an authentic undergraduate degree. I have psychologically established a concept that "undergraduate students are not allowed to make mistakes." Once Making mistakes is self-denial, and the brand of undergraduate students will not be so glorious.
Therefore, at the beginning, I still couldn't understand the leader's "stick and drink" method. I pushed the problem here and there, trying to force it on others, and even pretended that "this matter has nothing to do with me." He made a shameless analysis of the matter that had nothing to do with him! Every time I think of his face at that time, I feel very ashamed.
Through this incident, I re-examined my attitude towards studying, studying, being a person, and doing things, and realized:
1. "A person's life is full of life." The most important thing is the ability to do things and be a person. If you are not focused on doing things, you will not be able to do things perfectly and you will not be able to clearly grasp the details. Not in books, but in the daily life and work. "Learning is like sailing against the current. If you don't advance, you will retreat." After reading so many books, if you don't understand them and integrate them with life, it will be difficult to have joy. This is what the ancients said. As he said, "It is a joy to learn and practice from time to time."
2. "The most important state of learning is understanding. If you cannot understand during learning, it is just "learning by remembering questions." It seems that if people eat food without digesting it, it will not be helpful to the body, and it may even be harmful. "Recently, I heard a lecture, and an example was given in the lecture. One day, my mother called out. He did some housework. After he finished, his mother checked and felt that he didn't do very well, so she said, "Son, why can't you do this little thing well? Why are you so stupid?" After hearing this, the man immediately became embarrassed. Kong became very vicious, and then his mother said something: "I have already gone to the graduate school, and you still call me stupid! Did the graduate school give him any wisdom in life, how to treat people, behave in the world, and deal with things?" Wisdom only gave him arrogance and unteachability. Failure to do this little thing was an opportunity to learn, but he did not seize this opportunity. Instead, he was unable to understand his mother's accusations and criticisms. Both sides, if you don’t develop for the good, they will naturally develop for the bad. After listening to the lecture, I felt very ashamed when I thought about myself!
In short, my behavior has brought a bad impact to the unit. I feel very heavy and ashamed for doing this. "No one is a sage, and no one can do anything wrong." I will also work hard to grow into a rational person, a person with peace of mind, and learn wisdom from past mistakes. , no longer simply regret. "It is easy to find a teacher, but it is hard to find a teacher." I sincerely thank the leaders for their teachings. I hope to learn more "wisdom" from you in the future growth process. I feel very lucky and grateful for your teaching and help! Reflection on Insufficient Work Attitude and Responsibility 3
Since I entered the hotel, I seemed to be working only the week before, and now I am simply Like an employee who is unmotivated at work, he refuses to answer customers' questions, and his tone is very disgusting. He even sits down to talk to customers. This is a behavior that does not pay attention to the influence of the front desk, which leads to our loss. I have lost a lot of customers, and they all chose to change hotels because of my working attitude at the front desk. I don’t know how many customers I have lost during this period. Our hotel’s losses are at least higher than my current ones. There is no doubt that the salary is higher. Sometimes when customers in the hotel call the front desk to ask for help, I will pick them up randomly. As long as I am not busy with other things, I will still answer them. For a moment, if my hands were not empty, I would definitely not pick it up. What's even more outrageous is that when I treat customers, I have no respect or etiquette at all. I just do whatever I want.
Because of the recent work situation, you also came to talk to me. I also know the reason and purpose of you coming to me. Now I finally realize where I went wrong. I obviously found this front desk job myself, it is very meaningful, and this is the first time I have come to the hotel to work at the front desk. Why can't I take my job seriously? I should be in the front desk position. You must shoulder the responsibility of taking care of all guests who come in, instead of gradually becoming depressed and negative at work.
I also summarized the reasons that lead to me not being serious at work:
1. The requirements I set for myself are too high. Once the expected results are not achieved within the time specified by myself, I will I have become very unhappy. I have not been able to go shopping in the supermarket properly, and my work has gradually become lax.
2. This job is not the hotel job I want most. Although I have always wanted to work in a hotel, I have worked at the front desk in many places. I have never tried working in a hotel. This time I was assigned to the front desk position, and I was not that motivated at work.
I finally understand now that a job is most satisfying only when you complete it with your heart. You will not feel depressed and lonely. Please give me another chance, leader. I will do it. I have not had a serious job in the hotel for so long. I want to use my work experience to prove my ability to work as a front desk person. You can rest assured that I will definitely strengthen my sense of responsibility in my work in the future and work hard. Treat any job that is part of your job.
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