Which is better, the hotel welcome or the hotel front desk?

Greeting guests requires high communication skills and personal physical fitness. To put it bluntly, it is to be beautiful. In addition, you should know something about each customer base.

As for the front desk, you should be able to talk to all kinds of important people and say different things, and the front desk must have a good psychological quality and face many complaints, because people are enjoying it more and more now, so it is inevitable to be picky. Another, familiar with hotel knowledge.

Relatively speaking, welcoming guests is easier, but the requirements are not high. The front desk has more room for promotion, because it is easier for the front desk to acquire more knowledge. One year's experience is more than three years' experience in welcoming guests, but it is generally difficult for the front desk to apply, especially in big hotels.