What does the assistant manager in the hotel lobby do?

The main job of the assistant manager in the hotel lobby is to check the hotel front desk, hotel business center, hotel restaurant or other aspects. Do you need to handle guest complaints during the service? Or some places are busy, do you need to make up the station? Or guests have some special needs that need to be met separately. Generally speaking, the assistant manager of the lobby is actually the senior housekeeper or service manager of the hotel. In some pub groups, she is also called GRO. This is the assistant manager of the lobby.