Brand Culture of Four Seasons Hotel

Four Seasons hopes that more than 90 Four Seasons hotels around the world will become the first choice for China high-end guests to travel at home and abroad, get to know the guests deeply and bring them customized service experience.

2. Treat others as your own rules

Four Seasons Hotel Group has absorbed a large number of outstanding talents. Decades ago, the four seasons began to practice the law of "treat others with yourself". This law guides all communication among guests, business partners, investors and insiders of Four Seasons Hotel.

3. Innovative spirit

As a luxury hotel management group, Four Seasons Hotel is the first to introduce various facilities and services that have become industry standards in North America, such as bath facilities, bathrobes, hair dryers and two-line and multi-line telephones.

Four Seasons Hotel is also the first hotel to provide European concierge service, all-weather indoor catering and creative menus including family, vegetarian and healthy menus. Other brand features include room service twice a day, one-hour ironing service and four-hour dry cleaning and drying service all day.

Recent innovations of Four Seasons Hotel include:

Brand exclusive private jet: Four Seasons Hotel released the first brand exclusive private jet in the industry, with the English words and brand logo printed on the fuselage of Four Seasons Hotel. The exterior and interior are built by the design team of Four Seasons Hotel, which can accommodate 52 guests. It will make its maiden voyage in the round-the-world tour of Four Seasons Hotel in February 2065438+2005.

Bed with replaceable top mattress: Four Seasons Hotel cooperated with Simmons, and guests can choose hard, medium and soft mattresses according to their own preferences without replacing the bottom mattress.

15 minute room service: The menu of 15 minute room service for guests has been extended to all Four Seasons hotels in the world.

Local expert blogs: Four Seasons Hotel has launched local expert blogs in many hotels such as Beverly Hills, Buenos Aires and Prague.

In order to cope with the increasing demand for mobile technology and high-tech equipment, plans are being made to promote more new ideas in Four Seasons hotels around the world. Four Seasons Hotel recently launched a brand-new Four Seasons conference and event website, which provides guests with a brand-new search tool and displays detailed information in depth.