What is the assessment system for the foreman of the newly-opened hotel?

Foreman foreman, the leader goes to work. As a grass-roots manager, he has no prestige compared with 1 management. Everyone is one level older than you and is strict in management. No matter what the employee says, "the xx leader asked me to do it," the superior will say what you did. Generally speaking, if you put yourself in the right position, you will treat yourself as a waiter and take the lead in the assigned tasks, and you will suffer more. After a long time, your employees will have no gossip about your work status and ability, so that when you explain your work, there will be a standard,' I did it, so you have to do it.' In this way, you will establish your own pragmatic and rigorous management style in your work.

2。 You must punish or even severely punish employees' mistakes. In this way, other employees and your superiors can understand your requirements for job execution. Your superiors trust you, and your employees know that this is wrong, and they dare not make the same problem; However, you should pay attention that no one wants to be punished. If your employees don't talk, they will have opinions in their hearts. Generally speaking, they can handle it this way. After work, they will go to dinner with the punished employees or the whole class. Very straightforward to say, "I'm sorry, I sent you to work, and now I invite you to dinner. We are still friends, but I hope we are friends, which can help me finish my work better at work. After work, we will still play delicious food and work. "

3。 Treat employees as brothers, care more and communicate more, find hobbies and do more activities with them, but be meticulous about your work.

When employees have affirmed your work, been punished and persuaded, and can live together, the work will naturally be done well. The cohesion of the small team will come out, and the work results will naturally come out. I'm sure your superiors will see your ability to show. Management experience management experience, learn more and do it naturally, don't be discouraged, believe in your own ability, "I am the best!" " "Only by working with such confidence can we succeed. It doesn't matter if you are wrong. Men do things without regret or fear. Don't try to escape! One's job

Be responsible for the customer service in this work area, the sanitary condition in this area and the general problem handling of this shift;

To train, inspect, supervise and assess the service and health discipline of the employees under their jurisdiction;

Organize subordinates to complete the tasks assigned by their immediate superiors.

Standard: 1. The regional service standard and hygiene standard of the foreman are the same as those of the waiter.

2, the foreman must truthfully fill in the waiter, bath worker, massage technician assessment form.

3, foreman must fill in the daily work log, log content is as follows:

(1) The service situation in the area under the jurisdiction of each employee,

(2) Hygienic conditions in the area under the jurisdiction of each employee.

(3) List that the service and health assessment of each employee on that day will violate the service, health and discipline standards.

(4) List the number and frequency of quasi-items; Signed by the relevant employees, and educate the relevant employees to ensure that they will not repeat it next time.

4. Every Monday, every employee in the previous week will summarize and fill in the comprehensive appraisal form and submit it to the supervisor.

5. The foreman must fill in the shift change record every day, and the contents of the record are as follows: (1) The foreman of this shift must assist the foreman of the next shift to organize the employees of this shift to carry out the health inspection of various services and health areas. And find the problem and solve it on the spot.

(2) the variety and quantity of items received from the warehouse on duty. Types and quantities of articles used in this shift. Types and quantities of goods sold in this shift. The remaining varieties and quantities of various items in this shift. Records of regional facilities and unfinished maintenance and handover of each post in this team.

(3) The next shift should check the items above the previous shift and check the signatures. (4) employee appraisal form format: serial number, name, health assessment, service assessment, discipline assessment, major issues and remarks.

6, master the team work area and health standards 1.

7, reasonable arrangement of staff rotation shift system, division of work areas.

8. Supervise and inspect the work quality, work standards and service attitude of subordinates.

9. Daily assessment of employee attendance, discipline, work efficiency and sense of responsibility.

10, effectively control the use of sanitary products and sanitary ware, and ensure the safety of use and operation.

1 1. Cooperate to solve problems at work and handle emergencies at work.

12, check the staff order and the implementation of various rules and regulations.

13. Provide work guidance and on-site training for employees.

14, formulate and organize the completion of regular cleaning plan.

15, complete the instructions or reports issued by superiors in time when problems are found. 16, the on-site decision made by the superior shall be recorded in time and signed by the superior himself.

17, and the above information shall be recorded in the work log respectively. 18. Record the contents of the prompt meeting and summary meeting on time as work guidance.