Traditional Culture Encyclopedia - Hotel franchise - The difference between a salesman and a waiter
The difference between a salesman and a waiter
1. Job Description: Shop assistants mainly sell goods, and are responsible for providing customers with commodity information, answering customers' questions and completing transactions in stores or fixed locations. Attendants cover a wider range of service industries, including catering, hotels, tourism and other fields, providing services including but not limited to reception, guidance, answering questions and so on.
2. Working method: Sales staff wait for customers to come to the door at a fixed store, which belongs to passive sales. The understanding of customers is mainly limited to the questions raised by customers, with poor customer information and poor persuasion ability. Waiters work in more diverse ways, and they can actively provide services in different scenarios. For example, restaurant waiters need to actively guide customers, provide menus and answer questions.
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