Management information of ecological garden hotel

Talking about the management of ecological garden hotel: Talking about the management of ecological garden hotel: Ecological garden hotel has great development space in the future hotel management. Personally, if you want to operate well, you must first position yourself according to the company's strength and target customers, and the environment should be built and decorated to suit the hotel's grade, and then brand operation. As long as the hardware facilities are suitable for the hotel's grade, it is generally not a big problem. Brand building is more important. Personally, I think we should start from the following aspects: 1, team building: the so-called team building is to cultivate our own management team, the service team at the front desk and the technical team in the kitchen; According to personal ability and job requirements, key training can be divided into internal training, overseas study and expert guidance to improve the level of management team; 2. Strengthen external marketing: Xintai's eco-park hotels should be rare. According to the characteristics of their own hotels as a selling point, find out the differences with hotels of the same industry and grade, and focus on repeated publicity to achieve the effect that customers can say the characteristics in one sentence when they mention their own hotels; 3. According to different seasons and holidays, increase the marketing of activities, and constantly attract customers in various ways, so that customers can get great returns; 4. Pay attention to customer complaints, establish important customer files, constantly solve problems existing in hotel operation according to customer requirements and personal preferences, improve business models and improve various functions of the hotel; 5. Create the corporate culture of the hotel: Corporate culture is the intangible asset of the hotel, which can gather the enthusiasm of employees, make suggestions for the hotel, and attract other catering talents for our use; 6. Enhance service awareness and improve service quality: Now customers' requirements for service have far exceeded their requirements for food. As long as the service is in place, even if the product quality is lower, customers are very willing to pay the bill. Most of the current consumption is on-site service consumption; 7, product innovation, the ultimate goal of coming to the hotel is to enjoy the taste buds. Don't think that everything will be fine if the environment is good and the service is good This idea is also not desirable. Only by insisting on providing customers with high-quality, fresh, healthy, tasteful and up-to-date products can we be in an invincible position in the competition, retain old customers, attract new customers and achieve the goal of sustained profitability of the hotel. 8. Cost control: No matter from labor cost, procurement cost, direct cost or indirect cost, we should pay attention to details, sum up experience, avoid unnecessary waste, reduce loopholes in all links, and save 1 cent is equivalent to increasing turnover, which is pure profit; 9. A reasonable and comprehensive performance appraisal system: from the management to the ordinary employees, they should be assessed regularly, and those who are capable should be promoted, those who are flat should be allowed, and those who are mediocre should be healthy; Let the hotel form a benign competitive appointment system, eliminate those who are not qualified for the job requirements, let each employee give full play to his energy and improve the competitiveness of the whole hotel; 10, which improves the welfare of employees in all aspects, which is higher than that of catering units in the same industry. Only by retaining employees and retaining good employees can hotels operate well, survive the fittest, select talents and attract talents. A talented and competitive team will certainly survive in the catering competition, create excellent catering brands and create the greatest benefits. My humble opinion, shortcomings, please advise!