Matters needing attention of Sheraton Shanghai Youyou Hotel

1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

Check in:

When you check in, you must register with a valid certificate. Generally, when you check in, the hotel will charge a certain deposit for some of your consumption in the hotel or the damage (loss) of hotel items. When you check out, you will be refunded after clearing the fee with the deposit slip. The amount of deposit depends on the regulations of each hotel.