Traditional Culture Encyclopedia - Hotel franchise - What are the hotel facilities and supplies?
What are the hotel facilities and supplies?
.1 Towels 6.1.1 Bath towels: two per room. 6.1.2 Two face towels per room. 6.1.3 One floor towel for each room. 6.1.4 No less than two square towels per room. 6.1.5 Yukata: One piece per bed. 6.2 Soft cushions: One for each bed. 6.3 Bedding 6.3.1 No less than two sheets per bed. 6.3.2 Pillow cores: No less than two pillow cores per bed. 6.3.3 Pillowcases: No less than two pillowcases per bed. 6.3.4 Blankets: One for each bed. 6.3.5 Bed cover: One for each bed. 6.3.6 Spare thin quilts (or spare blankets): One for each bed. Note: Varies by region. 6.3.7 Pads One per bed. 6.4 Hygiene products 6.4.1 No less than two pieces of soap per room, and soap dishes are provided. The net weight of each piece is not less than 30g, and at least one of them has a net weight of not less than 45g. 6.4.2 Bath soap, shampoo, conditioner, and body lotion: two sets per room, with a net weight of not less than 35 g. 6.4.3 Toothbrushes: two per room. 6.4.4 Toothpaste: two tubes per room, net weight of each tube not less than 10 g. 6.4.5 Mouthwash cups, two per room. 6.4.6 Shower caps, two per room. 6.4.7 Two rolls of toilet paper per room. 6.4.8 Hygiene bag: one for each room. 6.4.9 Slippers: two pairs per room. 6.4.10 One garbage bucket for each room, placed in the bathroom. 6.4.11 Combs: two per room. 6.4.12 One shower curtain for each room. 6.4.13 Anti-slip mat (you can leave it out if other anti-slip measures are taken) One piece for each room. 6.4.14 Laundry bags: two per room. 6.4.15 One box of facial tissue per room. 6.4.16 Two razors are allowed in each room. Can be equipped with beard cream. 6.4.17 One nail file can be provided in each room. 6.4.18 One set of cotton balls and cotton swabs should be provided in each room. 6.4.19 Bath salts (foaming agent, soda salt) are available for five-star hotels. 6.5 Stationery 6.5.1 Stationery holder (rack) One for each room. 6.5.2 Envelopes and postcards: No less than two ordinary envelopes, airmail envelopes and international envelopes, and two postcards in each room. 6.5.3 Letter paper, notes, and fax paper. Each room shall have no less than four pieces of letter paper and note paper, and no less than two pieces of fax paper. 6.5.4 Ballpoint pens: No less than one in each room. 6.5.5 Pencils should be kept in each room, matching the note holder. 6.5.6 Note holder: one for each room. 6.6 Service reminder supplies 6.6.1 Service guide, telephone instructions, accommodation instructions, and meal delivery menu. One copy for each room. 6.6.2 One copy for each room of TV program schedule, price list, guest opinion list, and fire prevention guide. 6.6.3 Prompt signs and hangouts: Each room should prepare one copy of "Do Not Disturb", "Please Clean the Room", "Do Not Smoking in the Bed", and "Meal Delivery Service". The contents on the front and back should be consistent. 6.6.4 Laundry list and drink list. Each room is prepared with two copies of laundry list and one drink list. 6.7 Beverages and drinking utensils 6.7.1 Tea Leaves Two types of tea are prepared in each room, with no less than two small bags for each type. They can also be held in containers. 6.7.2 Tea cups (hot water cups): two per room. 6.7.3 Thermos bottle: no less than one in each room. 6.7.4 One set of cold water bottles and cups for each room. Note: It depends on the region and customer source needs. 6.7.5 Small bar: no less than five types of hard liquor and no less than eight types of soft drinks. 6.7.6 Wine glasses: No less than four wine glasses of different types per room, with swizzle sticks, straws and napkins. 6.7.7 Coffee Five-star hotels should prepare two small boxes of coffee and corresponding preparations, which can also be held in containers. 6.7.8 Ice bucket: One for each room, equipped with ice clips. 6.7.9 Electric kettle: Five-star rating is recommended. 6.8 Others 6.8.1 Clothes racks: Mainly made of high-quality wood products, with no less than four suit racks, trouser racks, and skirt racks in each room. Five-star hotels can also be equipped with a small number of satin hangers or floor-standing hangers. 6.8.2 No less than two ashtrays per room. 6.8.3 No less than two boxes of matches per room. 6.8.4 Shoe shine tools are mainly shoe polishers, two per room, and should be equipped with shoe horns and shoe shine baskets. 6.8.5 One paper basket for each room, placed in the bedroom. 6.8.6 Sewing kit: One set for each room. 6.8.7 Coasters: One coaster for each cup. 6.8.8 Two gift bags are provided for each room.
6.8.9 No less than two stickers (or signs) per room. 6.8.10 Good night card: one card per bed. 7 Basic quality requirements 7.1 Towels are pure cotton, mainly white, and the plain color shall not fade, no color flowers, no color difference, soft hand feel, good water absorption, no stains, and no obvious damage defects. Comply with the regulations of FZ/T 62006. Ordinary towel yarn count: ground warp yarn 21 s/2, wool warp yarn 21 s/2, weft yarn 21 s; high-quality towel yarn count: ground warp yarn 32 s/2, wool warp yarn 32 s/2, weft yarn 32 s. Note: 21s=29tex, 32s=18tex. 7.1.1 Bath towel a) One- and two-star specifications: not less than 1200 mmX600 mm, weight not less than 400 g. b) Three-star specifications: not less than 1300 mm × 700 mm, weight not less than 500g. c) Four and five-star specifications: not less than 1400 mmX800 mm, weight not less than 600 g. 7.1.2 Facial towels a) One- and two-star specifications: not less than 550 mmX300 mm, weight not less than 110g. b) Three-star specifications: not less than 600 mmX300 mm, weight not less than 120 g. c) Four and five-star specifications: not less than 700 mmX350 mm, weight not less than 140 g. 7.1.3 Floor towel a) One- and two-star specifications: not less than 650 mmX350 mm, weight not less than 280g. b) Three-star specifications: not less than 700 mmX400 mm, weight not less than 320g c) Four- and five-star specifications: not less than 750 mm 7.1.4 Square towel a) Three-star specifications: not less than 300 mmX300 mm, weight not less than 45 g. b) Four and five-star specifications: not less than 320 mmX320 mm, weight not less than 55 g. 7.1.5 Yukata Cotton or silk products. Soft, comfortable and warm. 7.2 Soft cushions should be smooth, with appropriate elasticity and no stains. 7.2.1 First and second star specifications: not less than 1900 mmX900 mm. 7.2.2 Three-star specifications: not less than 2000 mmX1 000 mm. 7.2.3 Four and five-star specifications: not less than 2000 mmX 1100 mm. 7.3 Bedding 7.3.1 Bed sheets: 100% cotton, mainly white, with smooth surface, good breathability, no defects and no stains. Should comply with the regulations of FZ/T62007. a) One and two star stars: the yarn count is not less than 20 s, the warp and weft density is not less than 6060, and the length and width should be greater than 600 mm for the soft cushion. b) Three-star rating: The yarn count is above 20 s, the warp and weft density is not less than 6060, and the length and width should be greater than 700 mm for the soft cushion. c) Four and five-star stars: the yarn count is not less than 32 s, the warp and weft density is not less than 6080, and the length and width should be greater than 700 mm for the soft cushion. Note: 20 s=29 tex, 32 s=18 tex. 6060=236/236, 6080=236/318.5. 7.3.2 Pillow core: Soft, comfortable, elastic, and odor-free. a) One and two stars: the specification is not less than 650 mmX350 mm. b) Three-star rating: The size is not less than 700 mmX400 mm. c) Four or five-star rating: the size is not less than 750 mmX450 mm. 7.3.3 Pillowcase: 100% cotton, mainly white, with smooth cloth surface, no obvious defects or stains, and the specifications match the pillow core. a) One and two stars: the yarn count is not less than 20 s, and the warp and weft density is not less than 6060. b) Three-star rating: yarn count is above 20s, warp and weft density is above 6060. c) Four and five-star stars: the yarn count is not less than 32 s, and the warp and weft density is not less than 6080. 7.3.4 Blanket: Mainly plain color, soft to the touch, good in warmth retention, flame-retardant and moth-proof treated, no stains, specifications and sizes matching the sheets. Shall comply with the provisions of FZ 61001. a) One or two stars: wool blended or pure wool products. b) Three-star rating: mainly pure wool products. c) Four or five-star rating: worsted pure wool products. 7.3.5 The bed cover should have a neat appearance, even line shape, neat side seams, no broken threads, no lint, no stains, no fading, and should be flame-retardant treated. The interlayer can be made of shaped cotton or hollow cotton.
a) One and two stars: mainly decorative fabrics. b) Three-star rating: mainly high-quality decorative fabrics. c) Four and five-star stars: high-end fabrics, mainly high-quality decorative fabrics or silk fabrics. 7.3.6 Spare thin quilt (or spare blanket) with high-quality quilt core, soft and comfortable, good thermal insulation performance, and no stains. 7.3.7 Pad has good water absorption performance, can effectively prevent the penetration of pollutants, and can be fixed and matched with the cushion. Shape cotton or hollow cotton can be used. a) One and two stars: the size is not less than 1900 mmX900 mm. b) Three-star rating: The size is not less than 2000 mmX1000 mm. c) Four or five-star rating: the size is not less than 2000 mmX1100 mm. 7.4 Hygiene products 7.4.1 Soap has pure fragrance, uniform structure, consistent color, clear pattern and writing, no powder or particles, no softening and corruption, and is within the shelf life. Should comply with the provisions of GB 8113. a) One or two stars: simple packaging. b) Three-star rating: Refined packaging, printed with the store name and logo in Chinese and English, or placed in a delicate soap box. c) Four or five-star rating: luxurious packaging, printed with the store name and logo in Chinese and English, or placed in a luxurious soap box. 7.4.2 Body wash, shampoo, conditioner, and body lotion have moderate viscosity, no peculiar smell, are well packaged, do not leak, are printed with the store name and logo in Chinese and English, and are within the shelf life. Should comply with the regulations of GB11432, ZBY 42003, and GB 11431. a) One or two stars: simple packaging or simple containers. b) Star rating: Exquisite packaging or exquisite containers. c) Four or five stars: luxurious packaging or luxurious containers. 7.4.3 Toothbrush bristles are mainly made of nylon filaments, and materials harmful to the human body, such as polypropylene filaments, are not allowed. The bristles are clean, soft, and neat, and the hair bundles are full and suitable; the brush head and handle are smooth, comfortable to the touch, and have certain bending resistance. The logo is clear, the package is sealed, and the store name and logo are printed in Chinese and English. Other technical indicators should comply with the provisions of QB 1659. a) One or two stars: simple packaging. b) Three stars: high quality toothbrush, exquisite packaging. c) Four or five-star rating: high-quality toothbrushes, luxurious packaging. Note: Prefabricated toothbrushes are not suitable for use in hotels with three stars (including three stars) or above. 7.4.4 Toothpaste has a pure fragrance, the paste is moist, uniform, delicate, and consistent in color. The flavors and pigments used must comply with GB 8372 and other relevant regulations. The patterns and text are clear, without extrusion, deformation, leakage or stain. Within the shelf life. 7.4.5 Mouthwash cups are glass products or ceramic products, with beautiful and regular shapes, round mouth and smooth inner wall. Clean and disinfect daily. 7.4.6 Shower caps are mainly made of plastic film. They are clean and undamaged, have appropriate tightness on the brim, good heat resistance and no water leakage. a) One or two stars: simple packaging. b) Star rating: Carton packaging is mainly used, and the store name and store logo in Chinese and English should be printed. c) Four and five-star stars: exquisitely boxed, printed with the store name and logo in Chinese and English. 7.4.7 Toilet paper: White, soft paper, uniform fibers, good water absorption, no impurities, no damage, grade A and above toilet paper in ZBY 39001. 7.4.8 Hygiene bags: opaque plastic products or waterproof paper products, clean, not easily damaged, and clearly marked. 7.4.9 Slippers are comfortable to wear, easy to walk, have good anti-slip properties, and at least have the store logo printed on them. a) One or two stars: disposable simple slippers with a certain degree of fastness. b) Three-star: Mainly textiles, depending on the quality of the raw materials, changed once a day or once per customer. c) Four or five-star rating: high-end and high-quality slippers, suitable for one customer and one use. 7.4.10 Garbage bucket is used to place garbage and debris. The dirt will not leak. The material should have flame retardant properties. 7.4.11 Comb: The comb body should be complete and smooth, the thickness should be even, and the teeth should be smooth and should not be too sharp. The comb handle is printed with the store name and logo in Chinese and English. a) One or two stars: simple packaging. b) Three-star rating: Exquisite sealed packaging. c) Four or five stars: luxury packaging. Five-star combs can be divided into coarse and fine comb teeth. Five stars should use wooden combs. 7.4.12 The shower curtain is mainly made of plastic film or umbrella silk, without stains or mildew. 7.4.13 Anti-slip mats are mainly rubber products with high friction and good anti-slip properties. 7.4.14 Laundry bags are mainly made of plastic products or cotton and linen products, clean and undamaged, and printed with the store name and logo in Chinese and English. 7.4.15 Facial tissue: Mainly white, soft paper, easy to use, grade A in ZBY 32032.
7.4.16 Shaver. The blade has a fast and flat edge, which makes shaving comfortable and safe. It is packaged in a sealed package and is printed with the store name and logo in Chinese and English. 7.4.17 Nail file The sand surface is uniform, the particles are fine, there is no sanding phenomenon, and it is sleeved or sealed. 7.4.18 Cotton balls and cotton swabs The cotton has been sterilized, and the cotton heads are tightly wrapped and sealed. 7.4.19 Bath salts (foaming agent, soda salt) have an elegant fragrance, contain minerals, and produce rich foam. 7.5 Stationery supplies 7.5.1 Stationery holder (rack) In good condition, the items are clearly displayed, easy to pick up and place, and the store name and logo are printed in Chinese and English. a) One and two stars: ordinary materials. b) Three stars: high quality materials. c) Four or five stars: high-grade materials. 7.5.2 Envelopes and postcards Envelopes should comply with the requirements of GB/T1416. Printed with store logo, Chinese and English store name, address, postal code, phone number, and fax number. Postcards should have tourism promotion and promotional significance. 7.5.3 Letter paper and notes should be of uniform paper quality, neatly trimmed, without ink bleeding, and printed with the store logo, Chinese and English store name, address, postal code, telephone number, and fax number. a) One and two stars: the paper quality shall not be less than 50 g paper. b) Three-star rating: The paper quality is no less than 60g. c) Four or five-star rating: the paper quality shall not be less than 70 g paper. 7.5.4 Ballpoint pen writes smoothly and does not leak oil. The pen barrel is printed with the store name and logo. 7.5.5 Pencils: Graphite pencils, preferably with HB refill, and can be sharpened for guests to use. 7.5.6 Note holder: intact, flat, easy to use, can be printed with Chinese and English store names and store logos. 7.6 Service tips and supplies 7.6.1 Service guide, telephone instructions, accommodation instructions, and meal delivery menus are beautifully printed, with clear instructions, accurate content, and both Chinese and English. Five-stars should prepare city maps. 7.6.2 The columns of TV program schedules, price lists, guest opinion sheets, and fire prevention guidelines are clearly and completely arranged, with both Chinese and English available. 7.6.3 Prompt signs and hangouts should be beautifully printed, eye-catching, clear instructions, easy to hang, and bilingual in Chinese and English. 7.6.4 Laundry list and drink list should be copied without carbon, with clear columns, accurate content, clearly marked prices, and bilingual Chinese and English. 7.7 Beverages and drinking utensils 7.7.1 Tea leaves must be dry, clean, and have no peculiar smell. They must be packaged or held in containers, and the tea category must be marked. 7.7.2 Tea cups (hot water cups) are mainly made of glass and ceramic products, with beautiful appearance, round mouth and smooth inner wall. 7.7.3 Thermos bottle, with a nominal capacity of not less than 1.6L, shall comply with the quality regulations for superior products in GB 11416. Note: The title name is consistent with GB/T 14308. 7.7.4 Cool water bottle and cold water cup. The cold water bottle must have a lid, be free of scale, and contain drinking water. For a cold water cup, press 7.7.2. 7.7.5 Mini bar The seals of wine and beverages must be intact, and soft drinks must be within the shelf life. 7.7.6 Wine glasses are mainly glass products with a round mouth and smooth inner wall. They should be matched with different types of wine. 7.7.7 Coffee: Mainly instant coffee, dry and clean, and well packaged. 7.7.8 Ice bucket is clean, easy to access and has good thermal insulation performance. 7.7.9 The electric kettle should have good insulation performance and the nominal capacity should not be greater than 1.7L. It must be equipped with instructions for use and should comply with the regulations of JB 4189. Note: The title name is consistent with GB/T 14308. 7.8 Others 7.8.1 Clothes hangers are mainly plastic products or wooden products, without burrs and smooth. 7.8.2 Ashtray Safety type. Not available on non-smoking floors. 7.8.3 Matches are made of MG-A type wooden stem matches in GB/T 393, mainly in high-quality paper boxes or wooden boxes, with the store name and store logo printed in Chinese and English. The average length of match stems, tips and matchbox sizes are determined by the hotel. Not available on non-smoking floors. 7.8.4 Shoe polishing tools include shoe polishers, shoe polishing leather, shoe polishing cloth, shoe polishing paper, etc. After use, the shoe surface will be bright and clean. 7.8.5 Paper basket to store non-liquid debris. 7.8.6 Sewing kit Equipped with thread, buttons and sewing needles, reasonably matched and sealed. 7.8.7 Coasters should be exquisite and beautiful, should have a thermal insulation effect, and can be printed with store logos. 7.8.8 Gift bags are mainly made of plastic products or high-quality paper products, are not damaged, and are printed with the store name and logo in Chinese and English. 7.8.9 Labels Labels are self-adhesive products, and signs are paper products or plastic products. Exquisite, beautiful and artistic, it can be printed as a store logo.
7.8.10 Good night card, exquisite printing, eye-catching handwriting, both Chinese and English
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