How does Wuzhishan complain about thawing?

The appeal unfreezing process in Wuzhishan mainly involves the verification of account freezing reasons, the preparation of appeal materials, the submission of appeals and waiting for the results.

First of all, understand the reasons for freezing.

First of all, the user needs to know the specific reason why the account is frozen. This can generally be known through the notice of Wuzhishan platform or customer service inquiry. Knowing the reasons for freezing will help users to prepare complaint materials more pertinently.

Second, prepare the complaint materials

According to the freezing reason, users need to prepare corresponding complaint materials. These materials may include, but are not limited to, identification, transaction records, account use certificates, etc. Ensuring the authenticity and integrity of the materials is very important for the success of the complaint.

Third, submit a complaint.

Users can submit complaint materials through the complaint channel provided by Wuzhishan platform, such as online customer service, email or complaint page. When submitting a complaint, you must fill in the relevant information according to the requirements of the platform and attach the necessary supporting materials.

Fourth, wait for the processing result.

After submitting a complaint, users need to wait patiently for the processing result of Wuzhishan platform. The platform will review users' complaints and give suggestions for handling within a certain period of time. Users can keep abreast of the progress of complaints through the inquiry mode provided by the platform.

To sum up:

The appeal unfreezing process in Wuzhishan includes understanding the reasons for freezing, preparing the appeal materials, submitting the appeal and waiting for the results. Users need to ensure the authenticity and integrity of complaint materials and submit complaints according to the requirements of the platform. In the process of complaint, keep communication with the platform, so as to keep abreast of the progress and handling results of the complaint.

Legal basis:

people's republic of china network security law

Article 44 provides that:

No individual or organization may steal or otherwise obtain personal information, or illegally sell or provide personal information to others.

Electronic Commerce Law of the People's Republic of China

Article 6 1 stipulates that:

E-commerce platform operators should establish a convenient and effective complaint reporting mechanism, disclose information such as complaint reporting methods, and promptly accept and handle complaints and reports.

Contract law of the people's Republic of China

Article 1 14 stipulates:

If one party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the agreement, thus causing losses to the other party, the amount of compensation shall be equivalent to the losses caused by the breach of contract, including the benefits that can be obtained after the performance of the contract, but shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract.