How does the hotel design and fill in the customer information form?

First, adhere to the basic principle of registration before accommodation; Implement a real-name registration system. When registering, the receptionist must carefully check and fill in the contents of the Accommodation Registration Form and the Temporary Accommodation Registration Form, strictly implement the provisions of the public security department on the verification of guest accommodation registration, and adhere to the principle of "one guest, one registration" and "whoever checks in will register"; Identity cards, passports and visas must be complete and valid, and documents must be carefully identified; Those who have expired are not allowed to check in. If investigators, illegal immigrants and illegal residents are found, the parties concerned should be stabilized and reported to the public security organ with the cooperation of the security department.

Second, the implementation of "who is on duty, who is responsible; Who is on duty, who is responsible "The receptionist has the responsibility to ensure the accuracy and authenticity of the information filled in. When filling in the registration form, it is required that the handwriting is clear, the content is accurate, the items are complete and the specifications are complete; The registration form must be checked for errors and omissions, and corrected in time when errors are found.

Third, check the registration of the guests on duty every day and strengthen the management of this work. If there are any omissions or irregularities, contact the guests in time to supplement the information and ensure the accuracy of the information. In the process of registration and verification, in case of special circumstances that the receptionist can't handle, it must be reported step by step, and it is not allowed to handle or fill in false contents without authorization. If there is a problem with registration and verification, a fine shall be imposed according to the seriousness of the case.

Fourth, check the certificate to do six checks: check whether the photo on the certificate is consistent with the lodger; Check whether the name on the certificate is consistent with the registration form; Check gender and date of birth; Check the certificate number; Foreign guests check the entry inspection seal, port and date of this entry frontier defense; Check whether the nationality, visa type and validity period are consistent;

5. Precautions for temporary registration of foreign guests: certificate type, certificate number, visa (note) type, issuing place, port of entry, duration of stay, destination and reception unit; 6. The completed Registration Form for Temporary Accommodation of Overseas Personnel shall be classified and bound according to relevant requirements, and shall be properly kept by special personnel, and the information of accommodation personnel in the Registration Form for Temporary Accommodation of Overseas Personnel shall be entered into the passenger information management system in real time as required, and the data shall be transmitted to the public security organ after being checked by special personnel;

Hotels (also known as hotels, hotels, inns, guest houses, business trips, inns, hotels in China, and hotels in Malaysia and Singapore) are basically defined as business organizations that provide safe and comfortable spaces for users to have a short rest or sleep.