Traditional Culture Encyclopedia - Hotel franchise - Matters needing attention for tour guides on the ground.

Matters needing attention for tour guides on the ground.

1, the tour guide should know the floor and location of the guest's room, the room where the tour leader or the whole escort is staying, and the safety emergency passage of the hotel. Once the situation happens, guests can be organized to evacuate the scene quickly and safely to avoid casualties.

2. Remind guests to take their room keys with them when they go out, keep or store valuables with them, and don't entrust others to take things from their rooms; Remind the floor attendant not to open the door for people who don't have the key, so as to prevent criminals from stealing guests' property on the pretext of "forgetting to bring the key" and "we are in the same group".

3. Remind the guests to close the doors and windows before going to bed and hang the door buckle. To prevent thieves from entering through the window and stealing property.

The tour guide should inform the accompanying staff and guests of his room number and contact information. If you call a guest, you should sign up first.

5. According to the weather and scenic spots, inform tourists to prepare corresponding clothes in advance, and explain the matters needing attention. If it rains and winds, don't open an umbrella, in case someone else's umbrella is blown away together. When visiting a temple, you should dress neatly. When traveling in minority areas, we should respect local customs and habits. The content description should be true and clear, not alarmist or vague.

Extended data:

The tour guide gave a welcome speech.

1, welcome words are nothing more than introducing yourself, you can introduce your personality, and it varies from person to person.

Welcome and express your sincere and enthusiastic attitude of serving everyone.

Introduce your driver's master and remind everyone to keep the car clean. This is a sentence that the driver likes to listen to, because his feeling is that you are thinking of him.

In fact, the farewell speech is not very difficult. Looking back on the journey these days, thank you for your support to yourself and the driver. I hope you will come again when you have time. I wish you a pleasant journey home.