Traditional Culture Encyclopedia - Hotel franchise - The old man took the hotel mineral water, and his son died after drinking it. Is it reasonable for his family to claim 1.7 million yuan?

The old man took the hotel mineral water, and his son died after drinking it. Is it reasonable for his family to claim 1.7 million yuan?

Mr. Zheng took his family out to play during the holiday and then stayed in a hotel. It's time to take medicine. He asked the waiter for two bottles of mineral water. Then he was ready to return to his room, but he saw a bottle of water in the hotel workshop. When he looked around, he picked up the bottle of water and left. His son came back from running outside and saw some bottles of water on the table, so he opened a bottle to drink. Suddenly, Mr. Zheng heard his son scream "wow". He rushed over and saw his son's expression painful, so he could hardly speak. In a panic, he sent his son to the hospital, but he was not rescued in the end. The examination result given by the hospital was water rust poisoning. Mr. Zheng was so sad that he thought the hotel should take full responsibility and demanded compensation of 1.7 million yuan.

The death of Mr. Zheng's son is mainly caused by him, and the compensation offered is unreasonable.

This is definitely unreasonable. To confirm whether the hotel is fully responsible, it is necessary to find out whether the waiter gave Mr. Zheng the water or he stole it himself. If he stole it, he is mainly responsible. If the clerk gives it wrong, the hotel is mainly responsible.

First of all, Mr. Zheng's request is unreasonable, because the bottle of water that poisoned Mr. Zheng's son was not provided by the hotel waiter, but he stole it himself. In the hotel monitoring, you can see that Mr. Zheng had two bottles of water in his hand before he entered the workshop. When he came out, he had another bottle of water in his hand, and this bottle of water was the bottle that caused his son's death. That is to say, Mr. Zheng brought this bottle of "water" back to his room for petty gain, which led to his son's death after drinking it by mistake. Therefore, Mr. Zheng is mainly responsible for his son's death, and it is unreasonable and illegal to put all the blame on the hotel.

The hotel didn't label the derusting net, so it should bear secondary responsibility

But isn't the hotel responsible for this? Of course there is. Because they shouldn't use mineral water bottles to remove rust and don't label them. There is indeed negligence in the management of the hotel at this point. It is wrong for Mr. Zheng to steal water without complying with the regulations, but the hotel itself is a service industry. This dangerous item should be properly managed and should not be taken by guests casually. Although there is no rule that rust can't be removed in mineral water bottles, labels should be attached to them, indicating that they are toxic and not drinkable, so as not to be drunk by others as ordinary water. The responsible hotel itself should be responsible. After the trial, the court decided that the hotel should compensate Mr. Zheng's family for 29, yuan.

Summary: Greedy for petty gain leads to great disaster. If you don't die, you will not die. The hotel should also strengthen management, replace the bottle with a watering can, and the door of the workshop must be closed, otherwise someone will steal something and bear the consequences.