There is a hotel with unlimited rooms. As a front desk manager, how do you arrange guests' accommodation?

This topic is very interesting. We can exchange views and see if it is feasible:

1. From the principle of hotel room arrangement, staying on the "centralized floor" is beneficial to the arrangement of hotel service personnel and the distribution of water, electricity, internet and other resources.

2. Guests need an angle. According to the principle of "quality first", first arrange rooms with good quality, such as high floors, sunshine, ventilation, scenery, quiet, wireless network, barrier-free and far away from elevators. Of course, it depends on the guest's occupancy needs.

3, guest history information, "follow the habit" principle, for the guests who have stayed once, the hotel software system will leave a guest history record, which is convenient for the front desk staff to find. If possible, arrange room sharing, and forward the information such as "You are our frequent visitor and specially arrange room sharing for you" to the guests to guide them to have a "sense of pleasure".

4. If the room is full, you can have a "free upgrade", but you must forward information such as "Give you a free upgrade, feel the upgrade service and compare" to guide the guests to have a better stay experience.

5. Other arrangements, such as: birthday corresponding to the room number, big bed arrangement for couples, non-smoking floor arrangement for women, free lengthening and widening for special people, birthday activities, giving breakfast, special holiday gifts, etc.

The above arrangement is for reference only, I hope it will help you!