Traditional Culture Encyclopedia - Hotel franchise - Why should Huanglong Hotel be digitally transformed to build a smart hotel?

Why should Huanglong Hotel be digitally transformed to build a smart hotel?

1 to realize online customers. Customer Online refers to transferring customers to online, forming a universal online and offline membership system, collecting and analyzing user portraits based on big data for subsequent personalized marketing and customer maintenance, which plays an important role in enhancing customers' sense of belonging and satisfaction.

2. Realize online management. Online management means digitalization and intelligence of management. Based on this management system, the hotel can manage the current guest room status, customer check-in status, replenishment status, employee working status and so on. In addition, the system will intelligently judge the peak of passenger flow in the background and realize dynamic pricing, which can not only reduce manpower expenditure, but also greatly improve the efficiency of hotel management.