Traditional Culture Encyclopedia - Hotel franchise - How to plan the training content of hotel sales department?

How to plan the training content of hotel sales department?

On how to plan the training of hotel sales department, the first thing to do is to clarify the training purpose, usually to make hotel employees more professional and standardized in handling business, so as to be able to handle all kinds of sales situations skillfully, improve their business ability and meet the post requirements.

Let's talk about the training process after the purpose. Usually, the training process of hotel sales department includes but is not limited to understanding the training purpose, making training plans, selecting training methods, setting training courses, determining training time, training place and training cycle, and determining trainers. After training? , and then the training will be assessed by a special person, and the training results will be sorted out and reported to the leaders.

The training content of hotel sales department is generally job training, speech training, reception training and emergency training. These are the most basic contents. Of course, hotels can also formulate different training contents according to the nature and training stage of trainers. In the screening of training content, it can be carried out in Ping An Bird-knowing Boutique Course, which contains a large number of high-quality courses related to sales. Ping An Bird-knowing Boutique Course will tailor the content scheme for enterprises according to the training needs of enterprises, and package the training content in one stop. Enterprises only need to arrange employees to log in for training.

In addition, we can recommend the learning function of thousands of people according to the weak sections of employees' learning. When employees study on the platform, the bird will record the learning track and analyze the learning achievements of employees, and recommend targeted improvement courses to employees after intelligent analysis.

After completing the course, employees can also use the AI sparring function of Ping An Bird to simulate actual combat drills in sales scenes, cultivate sales communication skills and improvise, and help sales explore the real needs of customers.