Traditional Culture Encyclopedia - Hotel franchise - What does the hotel front desk do at night?
What does the hotel front desk do at night?
As the front desk supervisor, I'll answer you. In addition to the general shift change and check-in and check-out procedures for guests, the main job of the front desk night shift is to assist the financial night audit and ensure that the room rates of all individual guests and teams are accurate. After renting a house, you need to print reports required by relevant departments, such as business day report, check-in report, duin report, etc. It varies according to the regulations of each hotel. You also need to book a row of rooms for the next day's individual guests and teams and make room cards. That's the main thing. As for whether you can surf the Internet, the general front desk computer can't surf the Internet. Of course, the hotel system does not allow employees to surf the Internet during office hours.
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