What if the guest asks to return the food because it is too slow to serve?

Performance: this kind of person likes to compare your shortcomings with other hotels, and even some opinions are unrealistic and excessive; Some people are out of vanity. No matter how good the food or service is, he will "find a bone in an egg".

Countermeasures:

Don't argue with them, smile and thank them for their advice.

Don't be resigned, let the guest get the upper hand and give him a proper hug when necessary. This is one of the ways to make him happy.

3. Sincerely thank the guests for their correct opinions or suggestions, or try it.