Traditional Culture Encyclopedia - Hotel franchise - Does the guest check out due to power failure in Wan 'an and return it in full?
Does the guest check out due to power failure in Wan 'an and return it in full?
2. Staying in the hotel means that the guest has established a contractual relationship with the hotel. The hotel provides rooms with the same conditions according to the requirements of online or telephone booking, and the guests will check in immediately, which means that the contract between the two parties will take effect.
Extended data:
Normal check-out time
"It is indeed an international practice to check out at noon 12, and the hotel industry all over the world operates according to the check-out standard of 12."
A person in charge working in a large hotel said that the noon 12 check-out rule originated in Europe. Because the cost of human resources in Europe is quite expensive, and the cleaners commonly used in hotels are all external, these external cleaners have to clean the room within the specified time. If you ask someone to clean the room outside the specified time, the cost is quite high.
"This regulation was arranged by European countries according to their own actual conditions, and was later adopted by some places such as North America, Australia and Asia, and gradually spread to the whole world."
Regarding the globally promoted noon 12 check-out rule, the person in charge admitted that this rule was actually used in some places, not because of the cost of human resources, but because of the convenience and economic benefits of hotel management.
Taking 12 noon as the standard demarcation point of the day, the guest's accommodation time is clearly limited to two time periods: morning and afternoon. One is that it is simple and convenient to calculate the room rate in this way, and it can ensure the economic benefits when the room is idle.
If the original guest checks out before noon 12, the cleaning staff can tidy up the room in time to ensure the arrival of subsequent guests. If the original guests check out after 12 and before 18, adding half a day's room charge can also ensure the guests arrive at night.
If the original guest checks out after 18, there will be an extra day's room charge, even if there are no new guests staying at night, the economic benefits of the room will not be lost.
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