Traditional Culture Encyclopedia - Hotel franchise - What is the abbreviation of hotel gss?

What is the abbreviation of hotel gss?

Hotel gss is the abbreviation of guest satisfaction index.

Hotel GSS is the guest satisfaction index (an important indicator for measuring GSTS). It is the guest’s overall evaluation of the service received during their stay. The GSTS here refers to an online program that the group regularly conducts to conduct customer satisfaction surveys on hotel services during the operation of its affiliated hotels according to the group's standards.

Introduction:

Hotel (also known as hotel, inn, hostel, hostel, business travel, inn, inn, hotel, hotel, etc. in China, hotel in Malaysia, Singapore, etc.) Its basic definition is a commercial establishment that provides a safe, comfortable space for users to rest or sleep for a short period of time.

Generally speaking, it provides guests with a place to stay and eat. Specifically, a hotel is an organization that uses its building as a voucher to provide services to guests by selling guest rooms, catering and comprehensive service facilities, thereby obtaining economic benefits. The hotel mainly provides tourists with accommodation services, life services and facilities (before bed service), catering, games, entertainment, shopping, business center, banquets and conference facilities.