Company Vehicle Management Regulations_Hotel Vehicle Management Regulations

In order to unify and rationalize hotel vehicle management and use various vehicles reasonably and effectively, relevant management regulations have been formulated. Below I will introduce relevant information about hotel vehicle management regulations to you. I hope it will be helpful to you. The hotel vehicle management regulations are as follows

1. Purpose and scope of application

1. In order to strengthen the management of hotel vehicles, these regulations are formulated.

2. Vehicles refer to the motor vehicles owned by the hotel.

3. These regulations stipulate matters such as vehicle management, vehicle use principles, scope of use, vehicle use procedures, maintenance, reward and punishment assessment, vehicle violation and traffic accident handling.

4. This method applies to all hotel employees.

2. Vehicle Management

1. Vehicles are dispatched and managed by the Administrative and Human Resources Department.

2. The relevant certificates and insurance information of the vehicle are kept by the Human Resources Department of the Administration Department and are responsible for the payment of all required fees. Vehicle information should be kept in categories to ensure that the information is complete.

2. The Administration Department is responsible for handling the payment, licensing, certification, insurance and other related procedures after purchasing a new car.

4. The driver is responsible for the daily maintenance, repair and annual review of the vehicle.

5. The Administration Department is responsible for handling traffic accidents and auto insurance claims.

6. The Administration Department regularly organizes safety learning and assessment for drivers.

3. Principles of car use

Business cars

When business cars conflict with personal cars, business takes precedence. It depends on the situation.

Combined use

When departments use vehicles on the same route, they should obey the deployment of the administrative and human resources department and use them together.

Vehicle Maintenance

All vehicles must not be loaded with overweight cargo.

Except for special circumstances, private cars are not allowed and you need to refuel yourself.

4. Scope of vehicle use

Staff from various departments go out for business.

Pick up and drop off business leaders or important hotel guests.

For financial staff to handle banking business

The vehicles used by each department must meet the following requirements:

1. There is no public transport available to the place where you are going. .

2. Time is tight, and taking public transportation affects the completion of the work.

3. For emergency use of cars by various departments, the department manager/director can directly contact the administrative and human resources department by phone, and return the car first to complete the above procedures.

4. If an employee is injured on the job or a guest is injured and needs to be rushed to the hospital.

5. Car Usage Procedures

When each department needs to apply for a car for official business, the applicant must fill in the internal car use form one day in advance and report it to the department The manager/director approves, submits to the general manager for signature, and then transfers to guest concierge.

When departments use cars temporarily, they can first confirm with the concierge by phone whether there is a vehicle in the store. If there is a vehicle in the store, follow the procedure in 1.1.

For emergency official use of cars by each department, the department manager/director can directly contact the customer service manager by phone to use the car first and then go through the above procedures after returning.

After receiving the internal car orders from each department, the customer service department will arrange the fleet in a reasonable and orderly manner based on the date, time and emergency situation.

When the car application cannot be satisfied, the customer service department will inform the car department of the reason.

When there is a conflict between the hotel's internal car and the guest's car, the guest service department will first arrange the guest's car.

The use of cars within the hotel is limited to business needs, unless approved by the general manager. During the process of driving out, if the team driver requests to use the hotel vehicle for personal matters without approval, the team driver shall have The right to refuse.

The fleet driver will make statistics on the initial mileage, return mileage, destination, etc. of each department's vehicle use. The monthly summary will be reported to the guest service manager for review and then submitted to the hotel finance department for expenses. apportionment.

6. Instructions for using vehicles

When a vehicle enters or exits the hotel, the vehicle dispatch form should be handed over to the guard to sign the time and mileage, and to check the personnel and items carried.

Car users must be polite and ride in order of rank. The top supervisor of the department sits in the back seat of the passenger cab. If no one is accompanying him, the driver should be responsible for opening and closing the door for the supervisor. If accompanied by someone, sit in order according to rank (see the picture for specific seating arrangements), and be responsible for opening and closing the door for the supervisor.

1. Subject to the vehicle’s load limit, neither passengers nor cargo may be overloaded.

2. Keep the interior of the car clean.

Smoking is prohibited in the car.

Materials should be placed in the luggage compartment or compartment, and items should not be placed randomly on the seats.

Precision instruments, electrical appliances, etc. must be placed on seats and should be padded in advance.

3. Follow the designated route.

4. Before driving, you should tell the driver the route, stopping points and scheduled stay time. The driver has the right to refuse any changes to the driving route.

5. Do not talk or laugh with the driver while driving to avoid accidents.

6. If any mechanical damage or traffic accident occurs while driving, the passenger should assist in handling the problem and report it to the customer service department.

7. Drivers should wear uniforms and keep their clothing and appearance neat and tidy to maintain the company's image.

7. Instructions for drivers

1. Routine inspections before driving. Routine inspections before driving include:

Check whether the license plate is complete.

The condition of the vehicle, such as whether the lights, water tank, brakes, tires, oil, etc. are normal.

Check the kilometers.

2. Driving without a license, driving under the influence of alcohol, or driving while sick is strictly prohibited.

Those responsible for drunk driving will be responsible for all economic losses and will be dismissed.

If an unlicensed person drives a vehicle and an accident occurs, the violator and the driver of the vehicle shall bear all responsibilities and shall be dealt with in accordance with the relevant applicable provisions in lt; Management Regulations and Methods gt;

If a traffic accident such as a collision, collision, or collision occurs while the vehicle is on a business trip, the insurance company will be responsible for the compensation for the expenses incurred. The balance will be dealt with to the driver as follows based on the specific circumstances:

The person fully responsible will be compensated with a balance of 100

The person primarily responsible will be compensated with a balance of 70

The person who is only partially responsible will be compensated with a balance of 50

The person who is only partially responsible will be compensated with a balance of 30

3. The driver shall be responsible for the safekeeping of the vehicle he is using. If it is proven that he has committed intentional or negligent behavior, causing damage or loss to the vehicle he is keeping, he shall bear full responsibility.

4. Drivers should be civilized, polite, safe and considerate.

2. The driver must clean the vehicle before leaving the vehicle in the morning or after collecting the vehicle in the afternoon.

3. Drivers must keep track of the vehicle's condition at all times and apply for repairs and replacement of spare parts in a timely manner.

7. All vehicles should be parked in designated locations. It is strictly prohibited to park vehicles in non-designated locations at night or stay out overnight (except for business trips), otherwise the driver will be recorded with two major demerits.

4. Drivers should implement a rotating duty system and are not allowed to change shifts and commuting times without notification. Otherwise, they will be punished by being absent from work for one day.

8. When refueling a vehicle, you should use a fuel card to refuel.

9. You are not allowed to let others drive your vehicle without permission, otherwise you will be dismissed.

10. After using the car, you need to go through the following procedures, including restricted area pass fees, road and bridge tolls, parking fees, etc. The car user must sign and date on the back of the ticket. , if the car is used beyond working hours, the car user shall sign to prove that the driver has worked overtime.

11. Official vehicles should be equipped with a vehicle driving record form; each time they go out, the user must fill in the date of use, time of use, fuel quantity, fuel amount, fuel mileage, and driving information. member.

8. Maintenance and repair

1. Domestic new cars must be repaired and maintained at designated repair points within the specified mileage according to the instruction manual; imported cars may not

Domestic new cars with prescribed maintenance points shall be repaired at maintenance points designated by the Ministry of Administration.

2. Vehicle maintenance should be carried out at the maintenance point designated by the Administration Department.

3. Before the vehicle is repaired, the designated custodian (driver) of the vehicle should fill out a maintenance application form, indicating the scope of repairs and replacement parts

Items and details The budget, etc. will be submitted by the customer service department to the general manager for approval before being sent to the designated maintenance point for maintenance.

4. After repair, the vehicle should be tested first, and payment can only be made after passing the test.

5. All replacement spare parts should be brought back to the hotel and submitted to the administration department for verification before being scrapped.

6. If the vehicle is damaged during a long distance, it should be repaired at the nearest designated repair point as much as possible. ,

7. The application, purchase, warehousing, and receipt of vehicle equipment, spare parts, tools, consumables and other items shall be handled in accordance with the relevant regulations of the hotel.

9. Traffic Violations

1. If a driver violates traffic rules due to his own reasons, the fine will be borne by the driver himself.

2. After an accident occurs, you should first keep the scene intact and provide first aid to the injured, report the accident to the nearby traffic accident reporting point, contact the administrative department immediately, and notify the insurance company to facilitate car insurance claims.

3. For vehicle damage, personal injury, other property losses, etc. caused by traffic accidents, in addition to the part compensated by the insurance hotel,

The difference will be calculated according to the processing results of the traffic police department in accordance with Article 1 Article 5 5.3-2gt;, 3gt; shall be handled.

10. Other regulations

1. Key management

Each vehicle is equipped with 3 keys, and 1 key is retained by the team, which will be kept by the concierge except when using the vehicle. The administrative department keeps 2 pieces. , no one is allowed to prepare vehicle keys without authorization.

After using the car, the driver should return the key immediately.

If a key is lost, it should be reported to the Customer Service Department and Administration Department immediately.

11. Annual Driving Review

The study time for the annual driving license review is regarded as a public holiday, and the fees will be submitted to the General Manager for approval by the Administration Department and will be reimbursed in real terms.

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