Traditional Culture Encyclopedia - Hotel franchise - Hotel complaint telephone number

Hotel complaint telephone number

You can call the "123 15" consumer complaint hotline;

Or Baidu search 123 15 internet complaint platform (/) complaints (complaints mentioned in the platform refer to the behavior of consumers who have disputes with operators about their consumption rights because of their daily consumption needs and request the market supervision department to resolve the disputes).

In any of the following circumstances, the market supervision department shall not accept the complaint:

(1) The complaint is not the responsibility of the market supervision department, or the administrative organ has no authority to handle it;

(two) the court, arbitration institution, market supervision department or other administrative organs, consumer associations or other mediation organizations established according to law have accepted or handled the same consumer rights dispute;

(3) Buying or using goods or receiving services is not necessary for daily consumption, or it cannot be proved that there is a dispute with the respondent on consumer rights;

(4) Unless otherwise provided by law, the complainant knows or should know that his rights and interests have been infringed by the respondent for more than three years;

(5) Failing to provide the materials specified in the first paragraph of Article 9 and Article 10 of the Interim Measures for Handling Complaints and Reports in Market Supervision and Management;

(six) other circumstances that are not accepted by laws, regulations and rules.