Report 5 summary of work in the first half of the year.

Report the work summary for the first half of the year 1

As the monitor of the first production class, I seriously implement the pol

Report 5 summary of work in the first half of the year.

Report the work summary for the first half of the year 1

As the monitor of the first production class, I seriously implement the policies of my superiors. Conscientiously implement the spirit of the two-level workers' congress and the party Committee. Adhere to the unified arrangement of the team? Safety first, prevention first? The policy of safe production, to carry out safety and quality standardization work. I have completed all the work in an all-round way, and now I will make the following summary of my work in recent years;

First, strengthen study and improve quality.

Make full use of pre-class meeting, after-class meeting, study meeting on Tuesday and Friday, etc. We should seriously study the spirit of various documents and understand the great spirit; Actively learn the working face operation rules and post operation rules, and constantly improve their theoretical and cultural level and business operation skills. Organize employees to learn in time, master the operation process accurately and skillfully, and lay a solid foundation for safe production.

Second, strengthen management to ensure safe production.

I will talk about safety before class, check safety during class and summarize safety after class. In terms of safety management, I always grasp the goal. In roof management, I strictly require employees to strengthen support to prevent roof caving. In the process of moving frame and cutting coal with shearer, I always remind employees to prevent carbon loss and coal wall from hurting people. In terms of prevention and control, strengthen the management of the lower corner to ensure the drainage space of the lower corner; Clean up the floating coal in the chute in time to ensure reliable ventilation and proper management, and ensure that the drainage pipes, sensors and monitoring lines are in good condition during erection; In electromechanical aspect, in order to ensure the intact rate of equipment and the high production and efficiency of the working face, the equipment package mechanism and the operating rules of electromechanical equipment are strictly implemented in equipment use management. Check the equipment in detail before each shift. If there is any problem, it is forbidden to run with illness or overload. In terms of engineering quality, strictly abide by the standardization of engineering quality to ensure that the working face reaches? Three levels and two straight roads, one clean and two smooth? Requirements.

Third, strict management and strengthening team building.

Pay special attention to the quality of the pre-shift meeting, summarize the problems existing in the previous shift in time, emphasize the matters needing attention in the work of this shift, and carefully carry out the team accounting, so as to achieve? Class cleaning class knot? , seriously implement? Shan Zhi Construction Company? Work, pay special attention to employee attendance, work quality assessment, according to? Create first class? Overall requirements, in the team members in accordance with safety, quality, code of conduct, save money, reduce consumption to carry out the work; Actively carry out the investigation of hidden dangers in teams and groups, so as to ensure the pre-shift inspection, in-class investigation and post-shift review, and implement the investigation of hidden dangers to people to ensure the environmental safety of the job site.

Fourth, the shortcomings in the work and improvement measures

In the past six months, although our team has made achievements, there are still various problems; For example, its own management level needs to be further improved; In the process of production, team members still have luck psychology and weak safety awareness; The workers' operation skills of team members still can't meet the needs of regional team production, and so on.

I will overcome the shortcomings in my previous work in the future. As a team leader, I will study harder, improve my business theory and management level, further strengthen my safety awareness, and make myself an excellent team leader. Only in this way can we lead everyone to build a team with high skill level and strong safety awareness. Make your due contribution to the safety production of our team and our mine.

Summary report of work in the first half of the year II

I. Ideological and political performance, moral cultivation and professional ethics

Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.

Second, the specific work

In the past six months, with the goal of "doing better", I have cultivated innovative consciousness and successfully completed the following tasks:

1. Seriously collect, edit and send the information of "Zhangjiakou agricultural short message service platform";

2. Assist the personnel of mobile company to complete the revision and testing of "Zhangjiakou Agricultural SMS Service Platform";

3, conscientiously do a good job in the management of "agricultural expert hotline";

4. Earnestly change and report the personnel and salary of the website;

5. Complete the monthly labor report of the website on time.

In order to carry out the overall work smoothly and coordinate the work between departments, in addition to doing their own work, they also actively cooperate with other colleagues to do a good job.

Third, work attitude and hard work.

I love my job, can treat every job correctly and seriously, devote myself to my work, serve everyone enthusiastically, abide by labor discipline seriously, make effective use of working hours, stick to my post, and work overtime when necessary to ensure that the work can be completed on time.

Four. Work quality, achievements, benefits and contributions

Make a personal work plan before the start of work, give priority to completing all the work in time, achieve the expected effect, and complete the work with good quality and quantity; At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, the work level has made great progress, created a new situation in the work, and made due contributions to the overall situation and departmental work.

Summing up the work in the past six months, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the second half of the year, I will seriously study various policies and regulations, strive to make my ideological consciousness and work efficiency reach a new level in an all-round way, and make greater and greater contributions to the overall development.

Report the work summary of the first half of the year 3

In 20_ years, under the leadership of _x, our company continued to implement the reward and punishment mechanism of "reducing the prize and paying more" in all aspects of work. Relying on the strong performance of the three compression stations, the daily domestic garbage of _ town will be controlled below _x tons. The amount of domestic garbage removed _ month before the deadline is _x tons. _ month * * * Remove _ tons of bare garbage, _ tons of construction waste and _ tons of feces.

Domestic waste classification has been on the right track. At present, there are _ and _ bazaars in _ town, and the classification of domestic waste is progressing in an orderly manner. The daily sorting volume of garbage is about _ tons, and the daily output is counted. Sorting qualified organic waste _x tons per month. Continue to improve the renovation and acquisition of sanitation facilities and equipment. In the first half of this year, the renovation of Du Ming Road Public Toilet was completed at a cost of about 1 10,000 yuan. The price of this project is under review, which is in line with the government's bidding procedures. The procurement of sanitation cleaning vehicle (_) and large dump garbage vehicle (_) is in progress. The dustbin was updated in the first half of the year.

The responsibility for production safety is implemented layer by layer, and unremitting efforts are made. The company's administration and each department and office respectively sign the responsibility book for safety production objectives, and divide the safety responsibility into teams and individuals. In, our company was continuously rated as _ city _ advanced unit. On this basis, the safe driving leading group of our company has been exploring effective management measures and experiences, and signed a letter of commitment for safe driving with 35 drivers at the beginning of the year, striving to achieve the goal of "zero" safe driving accidents.

Establish an emergency mechanism for flood control, typhoon prevention and freezing prevention. According to the work requirements of the regional bureau and the town government and the role of our own industry in emergency work, our company has established a perfect emergency mechanism and a stable emergency team on the basis of previous work experience. Continue to carry out activities to create spiritual civilization in the window industry. The company was awarded x last year. This year, on the premise of serving the residents well, we will strive to reduce disturbing people or increase smiling services, focusing on the quality of services such as garbage removal, public toilet cleaning and road machinery cleaning, so as to raise public satisfaction to a new high point.

At the same time, the assessment department of our company conducted patrol inspection on the health operation of the whole town with high frequency, wide range and multi-mode inspection mode, implemented severe rectification, and achieved good results in long-term management. Establish a clean government risk prevention and control team and implement clean government measures. According to the requirements of _x, the company actively implements various anti-corruption measures while carrying out business work, and supplements positive energy in time to make the company grow healthily and orderly.

Report the work summary of the first half of the year 4

Time flies, I have been working for half a year before I know it. In my opinion, this is a short and long half year. What is short is that I haven't had time to master the work skills and professional knowledge, and time has passed; Becoming an excellent customer service staff has a long way to go. After working and studying in the first half of the year, I am familiar with customer service. The following is my main work in the first half of the year.

First, based on their own duties, love their jobs and dedication.

As a customer service staff, I always insist that it is not easy to do simple things well. Whenever I encounter trivial things, I always try my best to do them. When colleagues encounter difficulties and need to take over, they can give up their rest time without complaint, make a good work plan, resolutely obey the company's arrangement and devote themselves to their work.

Second, study hard and keep pace with the times.

Theory is the forerunner of action. As a grassroots customer service staff, I deeply understand that theoretical study is not only a task, but also a responsibility and a realm. In the first half of the year, I insisted on studying hard, trying to improve my theoretical level, strengthening my thinking ability, paying attention to integrating theory with practice and exercising myself with practice.

Third, recognize the responsibility and strengthen learning.

Many people don't know about customer service, and think it's simple, monotonous or even boring, but they just answer the phone, take notes and surf the Internet when they have nothing to do. In fact, if you want to be a qualified customer service staff, you need to have relevant professional knowledge, master certain work skills, and have a high sense of consciousness and responsibility, otherwise you will make mistakes and dereliction of duty in your work; Of course, I didn't realize this at first, but it was only after I experienced various challenges and tempering in my work that I deeply realized it.

Fourth, pay attention to details and work hard.

I realized the importance of details in my work and life. Because the details are "small", people often feel cumbersome and have no time to take care of them. Be patient with work, pay more attention to details, strengthen work responsibility and cultivate work enthusiasm; Be patient with work, pay more attention to details, strengthen work responsibility and cultivate work enthusiasm.

Communicate and learn more with leaders and colleagues, learn from each other's strengths, improve their abilities in all aspects, and keep up with the company's progress. Fortunately, I can join the lovely and excellent team in the customer service department, and the cultural concept and working atmosphere of the customer service department have unconsciously infected and promoted me; Let me learn at work and grow in my study; Also determined the direction of efforts. At this moment, my goal is to challenge myself, surpass myself and make greater progress in the second half of the year!

5. Report the summary of work in the first half of the year

This year, despite the constant turnover of the front office staff, all the staff can still overcome difficulties, forge ahead in unity and successfully complete the reception tasks assigned by the hotel. The following is a summary of this year's work:

First, strengthen business training and improve the quality of employees.

As the front office of the hotel, every employee should face the guests directly. The working attitude and service quality of employees reflect the service level and management level of a hotel, so the training of employees is our focus. This year, we have made detailed training plans for five branches: for the switchboard, we have conducted language skills training for answering calls; Train baggage handling and storage services in the baggage office; Politeness and skill training for receptionists when selling houses; In particular, foreign language training was given to all the staff in the front office this year, which laid a certain foundation for this year's star rating. Only through training, employees can further improve their business knowledge and service skills and better provide quality services to guests.

Second, instill in employees the awareness of "increasing revenue and reducing expenditure" and control costs.

"Open source and reduce expenditure, open source and reduce expenditure" is the pursuit of every enterprise. The front office staff actively responded to the hotel's call to carry out cost-saving activities and control costs. In order to save money, the front office bought plastic baskets to hold the keys of the team, which reduced the use of key bags and room cards and saved the hotel money. The business center uses overdue reports to print draft paper; Supervise the accommodation personnel to save water and electricity; Take good care of office supplies and use every piece of paper and pen. Through these controls, the front office should make due contribution to the hotel revenue.

Third, strengthen employees' sales awareness and skills, and improve the occupancy rate.

According to the market situation, the front office actively promotes the sales of scattered rooms. This year, the hotel launched a series of room promotion activities, such as fan room, bonus card, vouchers, thousand yuan card and other promotional activities. While giving preferential policies to the hotel, the receptionist can flexibly grasp the room price according to the market situation and the check-in situation on the same day. The number of individual customers at the front desk has increased significantly, and the occupancy rate has improved. It emphasizes the purpose of the receptionist: "As long as the guests come to the front desk, we must try our best to keep them."

Fourth, pay attention to the coordination between departments.

Hotels are like a big family, and it is inevitable that there will be friction between departments in their work, and the quality of coordination in their work will also be greatly affected. The front office is the central department of the whole hotel, and has a close working relationship with catering, sales, rooms and other departments. If there is any problem, we can actively coordinate with this department to solve it, so as to avoid things getting worse, because everyone's common goal is for the hotel. If it is not solved well and handled badly, it will bring certain negative effects to the hotel.

The new year has begun, and all the staff in the front office will provide the best service to the guests with new mental outlook and practical actions, and implement the purpose of "guests first, service first".