Traditional Culture Encyclopedia - Hotel franchise - How do hotel cashiers usually allocate working hours?
How do hotel cashiers usually allocate working hours?
2. Hotel cashier's main job: operating computers, calculators, money detectors and other equipment; Accurately print bills and invoices for various charges; Accept credit card settlement business and strictly follow the process; At the end of each shift, make a cashier's summary of the money received on duty; Do a good job in the handover of each shift, and do a good job in the handover of reserve funds and unfinished items; When guests come to check out, they should first ask if they want to check out (some guests come to settle some bills). If so, they should ask the guest's room number and ask the guest to hand over the room card and deposit slip. In the case of a team, they must pay attention to reporting all room numbers to the housekeeping department.
3. Hotel cashier requirements: Hotel cashier job requirements are as follows: good image and good temperament; Senior high school degree or above, major in hotel management, tourism management and other related fields is preferred; Strong sense of service, skilled use of computer office software; Know some business etiquette.
4. Do a good job in hotel cashier, master the price of each room, and make accurate invoices and bills; Conduct business operations according to rules and regulations and workflow; Keep bills and invoices and use them according to regulations; Register and be familiar with cashier operation technology, familiar with collection business knowledge and service specifications; Check the standby working capital every day, and do not misappropriate or lend it to others at will; Complete daily business reports and financial statements on duty; Do a good job in facilities and equipment maintenance and environmental sanitation.
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