Which areas of the hotel stand out in the use of intelligent facilities?

1, the customer control system can automatically identify the customer. Most traditional hotels use room cards, which can only be used as a tool to get electricity and open doors. The upgraded customer control system can quickly identify and distinguish the customer's identity information only through its own built-in card reader. We should know that there are various types of hotel customers, and old customers can generally enjoy the VIP treatment of the hotel. The customer service department can confirm the identity of the customer through the information reflected by the customer control system. The guest control system can dynamically handle the guest room, and the guest control system with huge information can directly control the state of the guest room. In addition, its room processing control module covers the whole hotel, which is convenient for direct online processing with the help of the network. Customers who reserve rooms can also get the real dynamic impression of rooms on the display interface of the passenger control system, which is a good helper to save time. The guest control system can control the state of guest room infrastructure, which is mainly related to the guest room occupancy experience, such as the temperature of air conditioner, the high definition of TV, and the adjustment of light and shade. Star hotels even have intelligent curtain. Passenger control system controls lighting, air conditioning, TV, curtains, etc. On the premise of ensuring human comfort, it is carried out in time without the need for customers to do it themselves.

With the popularization of information technology, intelligence has become the general trend of tourism and hotel industry. Smart hotel means that the hotel has a complete management system, which combines smart home with the management system platform through information technology, thus realizing the digitalization and networking of hotel management. The development of smart hotels can be seen as a process of continuous enrichment and improvement on the basis of the original hotel management system. It is an inevitable development trend of the traditional accommodation service industry under the intelligent living environment to take the customer's needs as the starting point and consider the hotel's own development demands.