Traditional Culture Encyclopedia - Hotel franchise - How did the hotel respond to the fact that Nanchang man ordered a piece of duck with only skin and no meat?

How did the hotel respond to the fact that Nanchang man ordered a piece of duck with only skin and no meat?

regarding the fact that Nanchang man ordered a sliced duck with only skin and no meat, the hotel responded like this: it was skin, but there was no meat. The man may not know that sliced duck is eating duck skin, so he made a misunderstanding. Regarding men's questioning that they used duck meat for other purposes, the hotel said that their production process, duck meat is useless, can not be eaten at all, and does not exist for other purposes. The hotel said that it does not provide duck meat packaging service, but it does, but it needs to be explained when ordering. If you ask for packing in advance, the chef will pack the duck skin for the customer after slicing it.

judging from the hotel's response, it seems that the hotel doesn't recognize the statement that Nanchang's customer was exposed on the Internet, and thinks that the customer doesn't understand the market, but insists on it? Scrambling around? . Customers who usually eat sliced duck may know that sliced duck only eats skin, but customers who don't eat it often don't know this at all. They think that, like other roast ducks, it has skin and meat and a duck rack. After all, 168 yuan only bought a few pieces of leather, which is unacceptable to most people and will be questioned.

Hot discussion among netizens

After this incident spread to the Internet, netizens said in succession that there were some inadequacies in hotel services. After all, not every customer has eaten sliced duck. Hotel waiters should take the initiative to explain this when ordering, and the customers will know it clearly, and there will be no misunderstanding or exposure. Therefore, the hotel's service is not very comprehensive, and the hotel can't blame customers for exposing it.

sky-high price

After this incident was exposed, some netizens said it was a sky-high duck! How many pieces of skin will cost 168 yuan? The store hasn't taken the initiative to explain the whereabouts of the duck rack? This part of netizens said that if they go to eat by themselves, they will also question this! And I will never visit again!

regarding the fact that Nanchang men ordered sliced duck with only skin and no meat, the hotel said that this has always been the case, but customers don't understand the market! This response is really capricious!