Traditional Culture Encyclopedia - Hotel franchise - The waiter's dedication

The waiter's dedication

Total love and dedication are interlinked and interrelated. I have arranged three speeches about the love and dedication of waiters for you. Welcome to reading.

Attendant's dedication article 1

? Five, one? The festival is coming, and the hotel is always ready to provide quality service for its guests. Our hotel staff should use smiling service to improve our service quality. When you smile at a guest, what do you mean? Nice to meet you, and I am willing to serve you. ? Smiling reflects this kind of good mood and brings a happy mood to the guests. I remember one time when I was making rounds, the weather was very cold, and I happened to meet a guest. He said loudly to the waiter, We don't have enough quilts. Give me another one quickly. ? The waiter smiled and said, sorry, please wait a moment, I'll add a quilt for you right away. ? At this moment, I smiled and said:? Thank you very much for coming. Excuse me, just a moment, I'll give you a quilt right away. ? On hearing this, the guest immediately softened his tone and said, thank you. ? Therefore, smiling service not only makes up for the mistakes in service work, but also plays a role in promoting the hotel to the guests and establishing a good reputation for the hotel. It's killing two birds with one stone.

Smiling service means not only smiling, but sincerely serving the guests. Imagine if a waiter can only smile blindly, but he knows nothing about the inner thoughts and demands of the guests. What's the use of this kind of smile? Therefore, smile service, the most important thing is to treat the guests as relatives and friends emotionally, be happy and sad with them, and become intimate friends of the guests.

Our life is brilliant, and a brilliant life cannot be separated from a smile; Smile is an additive of life, and it has infinite charm. As a way of expression, smile is a sign of friendliness, which not only gives people a sense of beauty, but also relieves cold with heat, eases the atmosphere with softness, resolves contradictions and gets rid of difficulties. As the staff of the hotel room service industry, we show sincerity, enthusiasm, kindness, patience and consideration in our work, so we must serve with a smile.

I have been engaged in the service industry for many years and know the importance of smiling in the service industry. I remember that the personnel manager of a department store in the United States said that she would rather hire a girl who didn't finish primary school but laughed happily than hire a doctor of philosophy who looked sad. This fully shows that smiling has become a skill in our life.

Smiling service gives people a kind and warm feeling, and plays an effective emotional communication with guests in a subtle way. Smiling with proper honorifics will make guests feel at ease; Even if there is a little problem in the service, the guests will adopt a tolerant and understanding attitude. At this time, the smile service shows its infinite charm, which is more convincing in silence than in sound.

In fact, smile service has become a popular language, and every guest understands it. World-famous hotel management groups have the same experience, that is, as the soul and guide of all service procedures, the most important of the ten golden keys is a smile. Smile is one of the most valuable commodities. Our hotel not only provides high-quality service, but also offers free smiles to attract customers.

In a word, smiling service is an eternal theme in hotel reception service, a compulsory course that hotel service can't be relaxed for a moment, and the best bridge to communicate with guests.

Smiling service can make guests feel at home. Smile at all the guests in the world, international satisfaction? People who keep smiling and serving are welcome wherever they go, and everyone likes to deal with them. Smile to praise others and let them feel your sincerity; smile to criticize others and let them feel your kindness; smile to reject others and let them understand your difficulties. By the way:? Did you smile at the guests today? Let's create more economic benefits with smile service. Let's work together for the goal of the hotel.

Speech on love and dedication II

I'm Sun Meiyu, a waiter at Zhaoyuan Store full of seafood. What is the theme of my speech today? My family is all mine? . When I mention home, I think I think of the place where I was born and raised. A famous poet once wrote? Home is the harbor where the soul stops, the medicine for people to heal wounds, and the sustenance and destination of human feelings? . It can be seen that people have particularly deep feelings for their homes. In order to make their homes have a better tomorrow, people devote their lives to their posts. When I joined this big family, I was deeply attracted by her service purpose. These two years of work have made me know more and more about her. She has innovative service concept, perfect management system, and more importantly, she adheres to the principle of doing business with customers in good faith.

Customer needs are constantly changing, and our value-added services are constantly innovating. We adapted the happy birthday song from "I have you all my life", and its moral is-thank you for your support along the way. Our birthday song touched many people, because our ordinary songs are sincere, and we are not satisfied with the present, because enterprises need to develop and progress. If you don't advance, you will retreat. The rings of history are rolling forward. Zhaoyuan's full ship has experienced two years of ups and downs. In the past two years, Manchu people have made this seed thrive with pragmatic style, bold innovation and excellent corporate culture.

The vigorous development of an enterprise also requires every employee to be down-to-earth, work hard, love their jobs and feel at home. At the full house, managers are diligent, set an example, and infect every employee with positive and enterprising professionalism. Our leader has no security measures. He went to the parking lot to direct, and there was a shortage of food delivery personnel. He went to replace him, and he has been quietly paying. We see it in our eyes, but the pain is in our hearts. We also want to be a complete brick, we need a place to move!

It's not just these that attract me. From the 985 Project to the implementation of the 10 10 law, every step of your change is shocking, giving strength to waiters and satisfying customers. Refusing to eat if you are not satisfied is a breakthrough in traditional catering management values. From the previous food stalls, to the later restaurant chains, and then to today's March into the capital. How enviable and amazing you are, just because you are not arrogant and impetuous, moving towards your own goals. You are one of the top 100 catering players in China, and you are the leader of the catering industry in Daqing. Your continuous progress has made you spread all over the earth and stand tall in every city.

It is also our pride to be full of the sea, which is a major feature and highlight of our enrichment. He is also a bridge between the group and the store. Manmanhai has provided a wider range of knowledge, allowing us to understand the culture of the enterprise, clarify the development direction of the enterprise, provide continuous enterprising business knowledge, and draw lessons from vivid cases, so that I can better serve customers and satisfy them. The sea has benefited me a lot, and you have taught me to foster strengths and avoid weaknesses, and to advance towards my own goals.

You are as dazzling as fireworks, and you stand proudly like a pine tree. You are as magnificent as a mountain; You are like a trickle, flowing endlessly; You are as magnificent as the sea; You are as deep as the earth, motionless and unshakable. How could you do that? Because of your culture, your thoughts and your progress.

It's not that spring stands out, but that spring is full of flowers. Let's be serious, fast and stick to our promises under the leadership of business leaders; Driven by ten years of glory and other city benchmarks, we adhere to the mission of customer satisfaction, employee benefit, enterprise income and social welfare; And learn innovative business philosophy, and strive to build brand catering, and enter the top 100 restaurants in China.

I love you. My family is full of me.

Attendant's speech on love and dedication 3

The topic of my speech today is "Ordinary post, dedicated dedication".

Any ordinary post is a stage to show all kinds of talents. It is a dedication, a sincere and voluntary contribution and a pleasant acquisition to fulfill one's duties and work hard in one's post; It is a pure and noble spirit and a realm of self-sublimation. The canteen of the General Affairs Department is the top priority of logistics work. Doing a good job of dining in the canteen, serving all employees of the company and ensuring the normal operation of the company are the starting point and the end result of the work.

The canteen works hard. Don't say that there are piles of tableware to be washed every day; Don't say that there is a mess of tables to clean up every day; Not to mention that during the holiday, everyone else rested, and the canteen staff continued to stick to their posts. The original standard of canteen was 175 people/meal, but the actual number of people dining at present is about 450 people/meal, with a difference of more than 250%! Although it is overloaded, the canteen is still open normally. What is the secret? Looking back, the company was hit by the strongest typhoon in history, the dock was displaced and the facilities and equipment were seriously damaged. The company leaders saw it and were in a hurry. In the emergency meeting, all departments were deployed to patrol the backbone overnight to ensure that the losses caused by strong winds were minimized. In order to add supper to the staff on duty, the chef asked to leave three service staff, while the others left work normally. But no one has left for a long time. Why don't I stay? You have a baby to take care of at home? ,? No, I'll stay. You have to get up after 4 o'clock in the early shift tomorrow. How can you stand it? . There is no dispute, so the chef has to appoint someone. When they encounter difficulties, they think of others first, and they work hard for themselves. What exactly is this scene? Unity, cooperation and selfless dedication? The vivid embodiment of the cultural spirit of COSCO Shipping Company!

The canteen work is unknown. When the floor of the canteen is as bright as a mirror, people never think about how much colleagues in the canteen have paid in it; When employees are holding steaming and delicious meals, people never think of their colleagues working hard in the operation room! Canteen waiters are like candles. When people see dazzling candlelight, they often ignore the candles that burn their bodies. Whenever we watch employees eating delicious meals and smiling with satisfaction, we are extremely gratified and satisfied. Although our work is unknown, we are worth it!

The canteen work is glorious. The root of glory is that we always serve all employees of the company. Everything we do is directly or indirectly contributing to the development of the company. We feel extremely honored for this. It is because of this honor that we work hard and contribute selflessly; It is for this honor that our colleagues keep working despite illness.

We can't gallop on the battlefield, vigorous; But we can stick to our posts and be conscientious. Although the grass is small, it can be paved into a vast grassland. Ordinary posts, let us devote ourselves, we can also move towards extraordinary!

Finished reading it? The waiter's dedication? People still see:

1. Three speeches by hotel waiters who are dedicated to their jobs.

2. The latest three lectures on catering love and dedication.

3. Four speeches about love and dedication.

4. Make a dedicated service speech.

5. The last three speeches about hotel professionalism.