What should I do if I stop at the hotel and my car is scratched?

Legal analysis: this is not handled by the traffic police team. The hotel parking lot is not a public transportation road, but an internal facility of the hotel. The car parked in the hotel parking lot was scraped, and the rights and interests of consumers were damaged. As an operator, the hotel has the obligation to protect the personal and property safety of consumers, so this matter should be complained and claimed by the hotel.

Legal basis: Article 1 198 of the Civil Code of People's Republic of China (PRC). Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others.

If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.